Personal Senior Care Homes of West Chester is an assisted-living facility located in West Chester, Ohio. This residence provides care and housing for seniors who may require support with daily activities and specialized medical needs. The facility features a secured environment, and its primary focus is on memory care, with services designed to support those living with dementia and other cognitive challenges. English-speaking staff provide assistance, and podiatry services are available as needed. The community exclusively serves individuals with memory-related conditions, and care is provided for those experiencing psychiatric issues.
The medical and care services at Personal Senior Care Homes of West Chester include comprehensive diabetes management, incontinence care, ambulatory care, and full assistance with activities of daily living such as bathing, eating, dressing, and toileting. Medication management is overseen by trained staff to ensure proper administration and adherence to physician orders. Residents also have access to massage therapy for comfort and well-being. In addition to care services, social engagement and activities are supported through clubs and resident communities. The environment is secured for the safety of individuals experiencing memory loss.
Transportation services are offered by the community at an additional cost. These transportation options support both medical appointments and non-medical trips, aiming to accommodate residents' needs outside the facility as required.
Recent reviews from residents’ families raise significant concerns regarding the quality of care and facility management. Families describe the owner’s approach as rigid and punitive, affecting the emotional climate for both residents and staff; reports include incidents such as the exclusion of a respected caregiver from visiting a resident during end-of-life care due to previous disagreements. There are accounts of the facility admitting new residents whose mental health and behavioral symptoms—such as disruptive conduct, use of obscenities, poorly managed pets, and indoor smoking—disrupted the home environment. These behaviors have caused distress for existing residents, particularly during sensitive times like hospice care. Relatives express concern about insufficient safeguards to protect a respectful and stable setting for residents. Based on these family reviews, prospective applicants are urged to exercise caution and thoroughly evaluate the environment and leadership before committing to care at this facility, as trust in staff and overall service quality appears to be limited.
Costs at this community start at $2,750 and range up to $7,604. The average price in the community is $5,177, which is less than the average price in the area of $5,408. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
