Our Home New Albany, located in Columbus, Ohio, is a senior living facility that provides both assisted living and memory care services. The community is designed to support adults who require assistance with daily living activities as well as individuals living with various forms of dementia or memory loss. Residents have access to a secure, supportive environment intended to maximize independence while ensuring safety and comfort.
The facility offers a comprehensive range of care and medical support services for its residents. Assisted living residents can receive full assistance with activities of daily living, including bathing, eating, dressing, and toileting. Nurses are available to provide medical oversight, medication management, diabetes care, and wound care, with the goal of addressing routine health needs and chronic conditions. Memory care services include a dedicated secured unit with specialized memory care training for staff, the use of a wander guard or similar system for resident safety, and personal care tailored to the needs of those with cognitive impairment. Incontinence care, ambulatory assistance, and restorative therapies, such as occupational and physical therapy, are available on-site. The community partners with specialists such as optometrists and podiatrists to address residents’ additional health care needs. A wellness center is present to support overall health, and hospice services can be coordinated when needed.
Amenities at Our Home New Albany are designed to promote engagement and resident well-being. Residents can participate in clubs and organized community activities, and religious services are offered in an on-site chapel. There is an enclosed courtyard providing secure outdoor access, a beauty/barber salon for personal grooming, laundry and dry-cleaning services, and fitness programs tailored to varying levels of physical ability. English is the primary language used at the facility. The dining program strives to meet various dietary preferences, though some reviewers have noted inconsistencies with meal accommodations.
Transportation is available for both medical and non-medical purposes at an additional cost. This service accommodates transportation to medical appointments, personal errands, and outings, supporting residents’ connections to the broader Columbus community and access to necessary off-site services.
Resident and family feedback about Our Home New Albany (referencing experiences at similar area communities) highlights the friendly and caring demeanor of much of the staff, particularly during day shifts, and the positive impact of organized activities on residents’ social well-being. The memory care unit is noted for its secure setup and approach. Challenges identified include periods of understaffing, delays in response times during nights or weekends, communication with management, fee transparency, and occasional issues with housekeeping and maintenance. The quality of the dining experience and activity engagement can vary. Overall, reviews indicate that experiences at the facility can be influenced by staffing levels and the management team in place.
Costs at this community start at $2,900 and range up to $4,602. The average price in the community is $3,600, which is less than the average price in the area of $4,741. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
