Oak Trace Health & Wellness Center, located in Downers Grove, Illinois, is part of the Oak Trace senior living community and provides a range of care options including nursing home care, assisted living, independent living, continuing care retirement community (CCRC) services, and memory care. The facility is Medicare certified and has been a participant since September 1, 1994. Currently housing 38 occupants, Oak Trace offers skilled nursing, short-term rehabilitation, and long-term care with 24/7 nursing support. Specialized medical support is available on-site, including dialysis and podiatry services, and care teams work with individualized plans tailored to residents’ needs following hospitalization, injury, or illness. The facility can provide full assistance with bathing and toileting, and some physical assistance with eating and dressing, ensuring residents receive comprehensive help with daily living activities.
Oak Trace prioritizes ongoing communication and collaboration with both residents and their families, offering resident and family counseling and fostering regular updates regarding health status. The campus has undergone recent expansion and redevelopment, resulting in modernized healthcare spaces and enhanced amenities designed to support quality of life and individualized care.
According to resident and family feedback, Oak Trace receives consistent recognition for its clean environment, welcoming atmosphere, and the supportive nature of its staff across nursing, dining, activities, and maintenance services. Many reviewers report that residents experience a high quality of care delivered with dignity and respect, and families value the ongoing communication and personalized approach the staff adopts. Food quality and flexibility in accommodating special requests are repeatedly noted, while the center’s safety measures and opportunities for resident engagement are also appreciated.
Nevertheless, reviews identify some areas for improvement. Concerns have been raised about insufficient staff attention in specific units, notably on the third floor, as well as challenges with room temperature and discomfort due to heat. Experiences with hospice care have drawn criticism for communication issues and perceived empathy gaps during end-of-life care. Some reviewers have also noted dissatisfaction with administrative responsiveness and billing processes.
Overall, Oak Trace Health & Wellness Center offers a broad range of senior care services within a continually updated and licensed facility, supporting residents’ medical, physical, and emotional needs while acknowledging that specific operational and communication improvements remain necessary.
Costs at this community start at $5,186 and range up to $9,020. The average price in the community is $7,103, which is more than the average price in the area of $5,529. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
