Oak Crest, located in Baltimore, Maryland’s Parkville area, is a continuing care retirement community (CCRC) managed by Erickson Senior Living. The community is designed to accommodate older adults as their health and care needs change over time. Oak Crest offers multiple levels of care—including independent living, assisted living, memory care, skilled nursing, and rehabilitation—allowing residents to remain in the same community even as their support requirements evolve. Residents have access to a wide array of amenities such as multiple dining venues, fitness centers, activity spaces, a barber and beauty salon, and numerous social programs intended to foster engagement and community involvement.
Care and medical support at Oak Crest cover various specialized needs. The community features organized clubs and interest groups for social connection and enrichment. Oak Crest provides a secured community and environments specifically designed to accommodate memory loss, with a dedicated memory care program focused on residents with Alzheimer’s or other forms of dementia. Care for individuals dealing with incontinence and those needing ambulatory assistance is available. Medical services include diabetic management, onsite podiatry care, and regular wellness programming. The community’s wellness team offers routine health monitoring, and rehabilitative services are available as needed.
Residents who require assistance with activities of daily living receive support with bathing, eating, dressing, and toileting, for those who need some physical assistance. Onsite staff provide personal care in a manner tailored to the level of help each resident requires while supporting maximum independence.
Transportation services at Oak Crest are provided both on a complimentary basis and at cost, used for a variety of purposes. Complimentary transportation is available for local medical appointments and essential shopping trips, while other transportation needs can be arranged for a fee. This service is intended to support residents’ access to medical care, as well as social, recreational, and practical destinations outside the community.
Based on resident and family reviews, experiences at Oak Crest are mixed. Positive feedback frequently cites the community’s social vibrancy, cleanliness, extensive amenities, and the friendly culture shared among residents and staff. Employees often report a collaborative work environment and a sense of family. However, concerns have been raised regarding inconsistent standards of care in higher-acuity settings such as memory care, with reviewers noting issues related to understaffing, lapses in attention, and challenges in communication during end-of-life situations. Family members have also reported difficulties with administrative processes, including communication barriers and dissatisfaction with business practices concerning refunds and contract terms following resident discharge or death. While some families have experienced helpful, caring staff and satisfactory support, others express ongoing concerns about administrative responsiveness and advocacy in the facility’s advanced care areas. Overall, Oak Crest is recognized for its daily living amenities and social environment, with more variable feedback regarding its caregiving and administrative practices.
Costs at this community start at $2,426 and range up to $8,124. The average price in the community is $5,275, which is less than the average price in the area of $5,494. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
