Cottages of Perry Hall

This community took my mother in law for a 30 respite stay in their memory care cottage. She was well taken care of and she did a lot of activities. The staff is amazing and are all very caring, they all genuinely care about each and every one of the residents that live there. The grounds are gorgeo...

This community took my mother in law for a 30 respite stay in their memory care cottage. She was well taken care of and she did a lot of activities. The staff is amazing and are all very caring, they all genuinely care about each and every one of the residents that live there. The grounds are gorgeous and they have a lot of deer. Please choose the Cottages you will not be disappointed. Call Missy she will help you!

We recently placed mom at The Cottages of Perry Hall memory care unit. What a blessing. The transition was without issues (e.g., her room was prepared, transportation was coordinated, medications were available on day one, etc). Mom has been there since January. I especially liked their business mod...

We recently placed mom at The Cottages of Perry Hall memory care unit. What a blessing. The transition was without issues (e.g., her room was prepared, transportation was coordinated, medications were available on day one, etc). Mom has been there since January. I especially liked their business model of placing alzheimers residents who are higher functioning together. The management staff are exceptional. They work so well together. They all have very high work ethics and communicate with each other when any issue arises. They are very responsive to any concerns or questions. Even addressing questions during non work hours! Communication with family is constant and immediate. Mom is happy! At least twice a month, the residents are invited to go on an excursion. Family are always invited. Yesterday, they visited a local park, had lunch, and played horse shoes and corn hole. The activity directors were wonderful and fully prepared to manage the group. We are so happy we found The Cottages of Perry Hall. It was a struggle prior to her arrival. We, the family, were at our witts end. Daily, we were stressed, and the issues were constant. We were concerned for mom, her safety, her well-being, and her mental health. The Cottages has put us at rest. Mom is doing so well. She says the staff treats her well. Finally, we can enjoy mom as our mother. The Cottages is a far cry and stark contrast from mom''s last facility (The Lighthouse). It took a lot of effort to get mom to this point. Thank you Cottages of Perry Hall. We highly recommend The Cottages memory care unit. P.S. take a look at their Facebook page. It tells a lot.

I recently toured this community with their Sales Director Missy. From the moment I entered the community everyone felt so warm and welcoming. I got to answer all 3 pages of my questions and never felt rushed at all. She was full of information. I got to see residents in real time, we had good conve...

I recently toured this community with their Sales Director Missy. From the moment I entered the community everyone felt so warm and welcoming. I got to answer all 3 pages of my questions and never felt rushed at all. She was full of information. I got to see residents in real time, we had good conversation and they all seemed happy and well taken care of. The residents really loved Missy and I could immediately see the bond she has with them. It truly is like a big family unit there. The care staff I met was also nothing short of amazing. They were patient and caring with all of the residents. I chose this place for my family member based on everything I saw the day I was there. I got an overwhelming feeling when I was there of just how much my loved one needs to be a part of the Cottages family. Go see the Cottages, ask for Missy you will not be disappointed. You can thank me later.

This place is a danger to our most vulnerable loved ones. On July 1st 2023, a predator was given the access codes to the memory care unit by an employee (highly forbidden) The predator forced my relative to sign a Power of attorney document, though despite having clear dementia and on his deathbed, ...

This place is a danger to our most vulnerable loved ones. On July 1st 2023, a predator was given the access codes to the memory care unit by an employee (highly forbidden) The predator forced my relative to sign a Power of attorney document, though despite having clear dementia and on his deathbed, Charter Home senior living and the inept executive director of the facility ACCEPTED the document. They accepted a clear, blatant illegal document that completely isolated our family from our loved one. They only came to us when the predator didn''t pay the bill. They are so worried about their reputation, the inept executive director, had the barbarous audacity to reach out to us to complain about a negative review just 2 days after our loved one had died (not even buried) They also had the nerve to try and hand us a final bill while cleaning out our loved ones room within 24 hours of their death. Instead of accepting their mistake, they kept trying to brush it under the rug. It was the worst month of my families life and this place is a shameful excuse of "senior living" They only want your money. I would not wish this place upon most of my enemies, except the decision makers of this company.