North Point Village is a senior living community located in Spokane, Washington, that provides a spectrum of care services, including assisted living, independent living, and memory care. The facility is designed to support seniors with varying needs, offering personalized assistance with daily living activities and specialized programs for those with Alzheimer’s disease or other forms of dementia. Residents at North Point Village have access to medication management and a range of health support services tailored to promote both independence and safety.

Care and medical support at North Point Village encompasses 12-16 hour nursing coverage, medication management, diabetes care, and podiatry services. Staff are trained in memory care, including specialized dementia support techniques, and can provide assistance with activities of daily living such as full assistance with bathing, eating, dressing, and toileting. The community features a mental wellness program, ambulatory care, incontinence care, and support for residents requiring help with physical mobility. Staff undergo specialized memory care training, and a Wander Guard or similar security system is in use to enhance safety for memory care residents. The community is secured and specifically designed to accommodate those with memory loss, featuring secure courtyards, indoor and outdoor walking paths, and other safety features that encourage engagement and minimize risks associated with wandering.

North Point Village provides amenities intended to support residents’ well-being and enjoyment, including a barber/beauty salon, fitness programs, regular yoga and chair yoga sessions, clubs, and community groups. The facility emphasizes maintaining both the physical and social health of residents, offering activities and programs in dedicated spaces such as enclosed courtyards. Both assisted living and memory care areas are designed with seniors’ comfort and safety in mind, with access to indoor and outdoor walking paths that encourage gentle exercise and social interaction.

Transportation services at North Point Village are available through non-medical transportation arrangements. These services are designed to help residents attend errands or activities outside the facility, though medical transportation is not explicitly included. Scheduling and availability may vary, and families are encouraged to inquire about specific needs.

Resident and family reviews of North Point Village are notably mixed. Many families highlight positive experiences with staff, citing friendliness, personal attention, good communication, and organized activities, with some residents expressing satisfaction with the cleanliness of the facility and prompt assistance from caregivers. The environment in both assisted living and memory care cottages is generally noted as welcoming, and some mention a supportive approach during transitions into care.

Conversely, there are documented concerns about understaffing, slow response times to call systems, and inconsistent quality and delivery of care, especially in hygiene, hands-on assistance, and memory care programming. Additional reports include insufficient caregiver training, medication management errors, billing discrepancies, and high staff turnover following recent management or ownership changes. Some reviewers advise potential residents and families to thoroughly review staffing levels, consult state inspection reports, and review the facility’s regulatory and operational history. Dining services receive varied feedback for meal quality and menu variety, while maintenance and amenities are mostly viewed positively.

In summary, North Point Village offers a range of care levels and amenities to Spokane seniors, with services tailored for both traditional assisted living residents and those with memory care needs. However, families considering the facility are advised to conduct comprehensive due diligence regarding the current quality and consistency of care delivery, especially in light of the mixed recent resident and family feedback.

Costs at this community start at $2,695 and range up to $7,300. The average price in the community is $4,998, which is less than the average price in the area of $5,318. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.