Noble House of Jacksonville is an assisted living facility located in Jacksonville, Florida. The residence is designed to provide support for adults who require assistance with activities of daily living while seeking to maintain as much independence as possible. The facility offers a variety of amenities, including common lounges, organized recreational activities such as yoga, and arranged transportation for medical appointments. Residents are accommodated in private or semi-private rooms and have access to dining services, social clubs, and community events.
Care and medical support services at Noble House of Jacksonville include advanced care options. Memory care is available for residents living with Alzheimer’s disease or other forms of dementia, with provisions for a secured environment to ensure safety and minimize wandering. Diabetes management is supported, with staff assisting with glucose monitoring and medication administration. The facility can help residents who require full assistance with bathing, eating, dressing, and toileting. Incontinence care and ambulatory support are available, with staff trained to address daily personal hygiene and mobility needs. Medication coordination and management are provided, including reminder systems and supervision to assist residents in taking prescribed medications correctly. The facility offers podiatry services, and care teams can respond to psychiatric concerns within accepted parameters. Additional offerings include clubs and community programs aimed at fostering socialization among residents.
Resident and family reviews describe substantial and persistent concerns about the quality of care and staff conduct at Noble House of Jacksonville. Many families report issues such as poor hygiene, strong odors, and unclean living conditions, frequently mentioning the absence of personal supplies like pillows, blankets, and toiletries. Specific allegations include incidents of neglect—such as residents left in soiled clothing, insufficient attention to bathing and personal care, unexplained falls and injuries, and lost or stolen possessions. Verbally inappropriate behavior by staff toward both residents and visitors has been reported, as have inadequate staffing levels, high staff turnover, and instances of dismissive or hostile responses from management to grievances. Multiple former employees have raised alarms about safety, lack of nutritional oversight, pest issues, and insufficient caregiver training or credentials. Some positive reviews highlight friendly staff in certain facility areas and during special events, but the prevailing feedback is dissatisfaction, emphasizing concerns around the cleanliness, empathy, and oversight at the facility, and ongoing worry for residents’ health and safety.
Costs at this community start at $6,494 and range up to $8,060. The average price in the community is $7,277, which is more than the average price in the area of $5,340. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.