New Haven Manor is an assisted living facility situated in Far Rockaway, New York, primarily serving seniors in the Orthodox Jewish community. The facility offers residence, daily support, and services to older adults who require assistance with activities of daily living. Kosher meals are provided, and the residence observes religious practices in accordance with Jewish traditions. The facility provides a range of cultural and social programs designed to meet the specific needs and interests of its residents.

Care and medical support at New Haven Manor include assistance with incontinence management, diabetes care, ambulatory support, and medication management. The staff can also accommodate individuals with psychiatric conditions. Residents who require help with bathing, dressing, and toileting receive some physical assistance from trained personnel. Those who are independent with eating maintain self-care abilities at mealtimes. Medication management is coordinated to ensure proper administration and oversight of prescriptions. Support is also available for residents managing chronic health conditions, including diabetes, and those who need help with mobility or are ambulatory. Incontinence care services are provided as needed. The facility accepts residents dealing with psychiatric issues and provides appropriate supervision and support.

Regarding transportation, New Haven Manor offers complimentary transportation services for both medical appointments and non-medical outings. These services are in place to ensure that residents have access to necessary health care, as well as opportunities to participate in community activities or run personal errands.

However, resident and family feedback show substantial concerns about the facility’s overall environment. Reports include the theft of personal belongings such as money and phones, and allegations of nighttime harassment by nursing staff that disrupts residents' rest. Families have expressed distress over repeated hospitalizations, which may indicate gaps in health monitoring or chronic care management. The recurring nature of these problems has led to dissatisfaction among families and residents and some have sought alternative care settings, citing a lack of trust in New Haven Manor’s ability to maintain resident safety and wellbeing. These review summaries highlight areas of ongoing concern regarding staff behavior and the overall quality of care provided.

Costs at this community start at $2,790 and range up to $12,300. The average price in the community is $7,545, which is less than the average price in the area of $7,819. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.