New Forest Haven is a senior living community located in San Antonio, Texas, offering both assisted living and independent living services. The facility is designed to support older adults with varying levels of independence who seek a residential setting that provides personal care, medical support, and daily assistance. Residents at New Forest Haven can access amenities such as communal dining, on-site laundry, a barber/beauty salon, fitness and wellness programs, and organized social activities. There are designated spaces for religious observance, including Catholic services, and opportunities for residents to join clubs or participate in community events. Both English and Spanish are spoken by staff and residents, reflecting the diverse community.
For residents requiring care, New Forest Haven offers a variety of services. In terms of health supervision and medical services, the facility provides incontinence care, ambulatory assistance, diabetes care, medication management, and memory care for those with cognitive impairments. Nursing support is available on site, along with access to physical therapy, occupational therapy, and specialists such as optometrists and massage therapists. Residents may also participate in yoga and chair yoga classes as part of the fitness program. Hospice support is available for those with advanced needs. Staff can provide full support for activities of daily living, including bathing, dressing, eating, and toileting. Laundry and dry cleaning services are also provided.
Transportation services at New Forest Haven include complimentary options for both medical and non-medical appointments. This allows residents to attend doctor visits, therapy sessions, shopping trips, and social outings without concern for arranging their own travel.
Resident and family feedback about New Forest Haven is varied. Many individuals highlight positive experiences with staff, particularly noting sociable and supportive employees such as Michael Rivera and Susan Maddox, and express appreciation for the welcoming atmosphere and community engagement. However, reviews also indicate significant issues with the quality and variety of food, difficulties with dietary accommodations, and concerns about cleanliness and maintenance in shared spaces. There are also accounts of slow resolution of maintenance problems and concerns regarding management’s handling of sensitive issues, including accountability for personal belongings and support after resident deaths. These insights suggest that while many residents form friendships and enjoy community life, operational challenges impact the satisfaction of some individuals and families.
Costs at this community start at $1,995 and range up to $3,300. The average price in the community is $2,950, which is less than the average price in the area of $4,359. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
