National Church Residences Mill Run is an assisted living community located in Hilliard, Ohio. As part of the National Church Residences network, the facility focuses primarily on providing supportive services tailored to older adults who require assistance with daily living but do not need skilled nursing care. Residents at Mill Run have access to a range of amenities designed to promote comfort and independence within a safe environment. The facility offers well-maintained, inviting living spaces with common areas that are frequently updated for resident use.
The core care services at Mill Run center around assisted living, including full assistance with bathing, eating, dressing, and toileting. Staff members are trained to provide daily support to residents, helping them maintain their dignity and quality of life. Medication management is available to ensure residents receive their prescribed medications accurately and on time. Diabetes care services are provided, with attention to medication administration, diet monitoring, and regular observation for changes in condition. Incontinence care is also offered, with protocols in place to support hygiene and comfort. Although the facility is not designated as a memory-care-only or secured memory care community, staff are attentive to residents with early-stage memory support needs within the context of assisted living services. Mill Run does not provide specialized stand-alone memory care or secured neighborhoods for advanced dementia.
Healthcare support extends to on-site podiatry services, promoting foot health and mobility. Ambulatory care assistance is available, helping residents with varying levels of mobility safely navigate both indoor and outdoor walking paths. The facility features these walking paths to encourage physical activity, along with structured fitness programs and yoga, including chair yoga classes, tailored to residents' abilities.
Residents at Mill Run have opportunities to connect through clubs, social communities, and group activities. Programming is conducted primarily in English, with some capacity to provide information or services in Spanish to accommodate diverse resident needs. A barber and beauty salon is available on site for personal grooming services.
Transportation services are provided by the community for both medical and non-medical needs. Complimentary transportation is available for essential medical appointments, while transportation at cost may be arranged for other purposes such as personal errands or leisure activities. This ensures residents have flexible options for maintaining medical care and remaining engaged with the wider community.
According to resident and family feedback, Mill Run is noted for its professional leadership and a staff that cultivates a caring, supportive environment. Reviews frequently mention attentive care and a familial atmosphere, with many residents and families expressing satisfaction with the quality of care provided. The physical surroundings are described as clean, well-maintained, and frequently refreshed. Activity offerings receive positive comments, with staff making efforts to keep residents engaged despite the impact of pandemic-related restrictions. Constructive feedback from some reviewers has included suggestions for improving response times to emergency calls, and occasional concerns with facility operations such as HVAC and laundry services, as well as the range of activities during restricted periods. Overall, reviews indicate a high level of trust and contentment with the services and care at National Church Residences Mill Run.
Costs at this community start at $4,900 and range up to $8,700. The average price in the community is $6,800, which is more than the average price in the area of $4,604. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
