Mountain City Nursing & Rehabilitation Center is situated in Hazleton, Pennsylvania, and provides a variety of care services tailored to meet the needs of its residents. As a nursing home, it offers both long-term care and short-term rehabilitation services. The facility emphasizes a personalized approach to care, integrating complex medical needs with dedicated service to ensure residents receive appropriate attention and support. Services available include specialized therapies such as physical, occupational, and speech therapy designed for comprehensive rehabilitation. The presence of a 24-hour call system ensures constant availability to manage resident needs around the clock. Additionally, Mountain City provides hospice care options intended to offer comfort and support during the end-of-life phase. Temporary respite care is also an option, providing short-term relief for primary caregivers. Communication is facilitated primarily in English, and amenities include a beauty shop to enhance resident well-being and comfort.
Despite providing essential care services, Mountain City Nursing & Rehabilitation Center has garnered mixed reviews from residents and family members. Positive feedback often highlights the compassion and professionalism of the staff, acknowledging their efforts to support residents effectively. The team-oriented environment is lauded, with many staff members noted for their commitment to resident care. However, other reviews have raised concerns about inconsistency in care quality, inadequate communication from management, and staffing shortages, which have occasionally led to unmet basic needs and delays in call bell responses. Some families have reported serious incidents involving hygiene, dietary provision, and medication management errors, raising issues about safety and quality assurance. Additional criticisms involve allegations of organizational challenges and uncomfortable work conditions for employees, suggesting areas where the facility might improve its services.
Costs at this community start at $2,325 and range up to $8,517. The average price in the community is $5,421, which is more than the average price in the area of $5,410. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
