Monticello West, located in Dallas, Texas, is a senior living community providing both assisted living and specialized memory care. The facility is designed to support older adults who need assistance with daily living tasks or who are experiencing Alzheimer’s disease and other forms of dementia. Monticello West offers individualized care plans to address personal needs and preferences while maintaining the residents’ dignity and independence. The campus features secure environments purpose-built for memory care, common areas to encourage social engagement, and safety measures tailored to those living with memory loss.
The care and medical support at Monticello West include 12-16 hour nursing coverage with licensed nursing staff available to oversee residents’ health and respond to medical needs. Additional services such as medication management, diabetes care, incontinence care, and ambulatory assistance are provided to support a wide spectrum of health conditions. Residents with memory-related conditions benefit from evidence-based memory care programming that incorporates mental wellness initiatives and activities designed specifically for cognitive stimulation and engagement. The facility is a secured community designed to accommodate memory loss, enhancing resident safety and minimizing risks such as wandering.
Monticello West also offers a range of daily services to support overall hospitality and comfort. These include laundry and dry cleaning, regular housekeeping, and meal preparation with flexible dining schedules. Amenities offer opportunities for recreation and personal care, such as a barber/beauty salon, fitness programs, social clubs and organized community groups. Residents have access to hospice care when required, ensuring continuity and quality of care as health needs evolve. The environment supports both short-term wellness and long-term residence, emphasizing security, cleanliness, and well-maintained accommodations.
Transportation services at Monticello West include arrangements for non-medical needs. This helps residents safely access community outings, participate in external activities, and run errands not related to medical care. Organized transportation enhances residents’ independence and ensures continued engagement with life outside of the facility.
Resident and family feedback is predominantly positive, with frequent mentions of the experienced, compassionate, and attentive staff, many of whom have a long tenure at the community. The supportive atmosphere aids residents in transitioning to assisted living or memory care, even in cases requiring urgent placement or declining health. Communication with families is noted to be responsive and thorough, and residents benefit from a robust schedule of activities designed to promote socialization and emotional well-being. Families consistently mention thoughtful personal touches, including flexible dining, clean and comfortable living spaces, and individualized care. Monticello West’s memory care program is often praised for high staff engagement and purposeful programming to keep residents involved.
While the overall impression is strongly favorable, some concerns have been noted regarding response times to emergencies, maintenance, and medication monitoring. Isolated reports also mention occasional issues with staff training and communication. Despite these, the consensus among residents and families is that Monticello West maintains a high level of care and a supportive, resident-centered environment. As of June 2024, there have been no notable recent changes to the facility or its offerings.
Costs at this community start at $3,300 and range up to $4,750. The average price in the community is $4,025, which is less than the average price in the area of $4,712. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
