Monterey Palms Health Care Center is a skilled nursing facility located in Palm Desert, California. The facility provides both long-term nursing home care and assisted living services, supporting individuals with various degrees of medical and personal care needs. With a current occupancy of 92 residents, Monterey Palms Health Care Center is certified by Medicare and Medicaid and has been a Medicare participant since December 1989. The center is designed to assist residents who require help with daily activities, offering full assistance with bathing, dressing, and toileting, while promoting self-care in eating when possible. Resident and family counseling, as well as organized resident and family councils, are also available.
The facility’s care and medical support include 24-hour nursing services and access to rehabilitation therapies, such as physical, occupational, and speech therapy. Therapy services are structured to aid residents recovering from surgery, injury, or illness, and focus on restoring mobility, improving communication skills, and maximizing independence in daily tasks. Wound care and pain management services are offered to address complex medical needs, with specific protocols in place for residents who require hospice or memory care. Monterey Palms Health Care Center maintains clubs and community activities aimed at social engagement and enrichment for residents. Medical oversight is provided by a licensed nursing staff, which includes registered nurses and certified nursing assistants responsible for monitoring health status, administering medications, and responding to urgent needs.
Publicly available reviews and family feedback highlight a broad range of experiences regarding care quality and staffing levels. Common concerns include reports of understaffing, slow responses to call buttons, occasional medication errors, and lapses in daily care routines such as hygiene maintenance and scheduled therapy sessions. Some families have cited issues with communication from staff and administration, as well as a lack of organization. However, there are also accounts of positive experiences, with staff members described as attentive and supportive, particularly in specialized care areas such as wound management and resident dietary needs. Cleanliness and individualized attention were also mentioned positively in some reviews. In general, while some residents and their families report satisfactory care, variability in staffing levels and communication remains a noted challenge. Individuals considering Monterey Palms Health Care Center are advised to remain actively involved in their loved one’s care and to assess the facility’s current staffing and communication practices.
Costs at this community start at $1,750 and range up to $9,050. The average price in the community is $5,400, which is more than the average price in the area of $5,385. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
