Millcroft Living is a senior living community located in Newark, Delaware. The facility provides a range of care options, with a primary focus on assisted living and additional services including independent living, skilled nursing care, short-term rehabilitation, and general senior living. Millcroft Living is certified by Medicare and Medicaid and has participated in Medicare since 1982. It offers a continuing care environment, allowing residents to transition seamlessly between care levels as their needs change. The community currently has 101 occupants and is managed by Life Care Services (LCS), which has implemented enhanced safety and cleaning protocols to support resident health.
Residents at Millcroft Living have access to multiple healthcare and supportive services. Medical and professional staff include registered nurses and therapy teams offering in-house physical, occupational, and speech therapy. Short-term rehabilitation is available for those recovering from illness or injury, and diabetic care, medication management, incontinence assistance, and ambulatory care are also provided. Assistance with daily living activities such as full support with bathing and dressing, and some physical assistance with eating and toileting, are available according to individual care plans. Specialized services include podiatry, as well as supportive care for Spanish-speaking residents. In-house religious services, clubs and social communities, and pet therapy contribute to residents’ well-being. Residents and families can participate in counseling and have the opportunity to join family or resident councils.
Amenities at Millcroft Living include a barber and beauty salon, laundry and dry cleaning services, and comprehensive dining options with wellness programs. Social and recreational activities are organized to foster community engagement. The facility is located near healthcare providers and hospitals for convenient access to acute and emergency medical care.
Transportation services at Millcroft Living include complimentary transportation and scheduled local transportation for both medical and non-medical purposes. These services support residents in attending off-site medical appointments, shopping trips, and community events, enhancing access to the wider community and maintaining connections outside the facility.
Resident and family reviews describe experiences at Millcroft Living as mixed. Many families value the clean environment, professional and attentive staff, strong physical therapy programs, and a generally supportive community. Positive aspects noted include reliable safety, an active activities calendar, quality food, and dedicated social workers and therapists. However, common concerns focus on lost personal belongings, lack of accountability for replacing these items, and issues related to medication management and communication. Some reviewers have experienced challenges with supervisor accessibility, overnight staffing, and specific administrative lapses, such as improper consent or slow issue resolution. Other concerns include discomfort due to temperature control, occasional lapses in cleanliness, and engagement for vulnerable residents. While a number of reviewers consider Millcroft Living a warm and welcoming community, others recommend regular visits and continued family oversight regarding residents’ property and care, due to reported inconsistencies in organizational practices.
Costs at this community start at $6,086 and range up to $6,150. The average price in the community is $6,118, which is less than the average price in the area of $6,203. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
