Matthews of Oak Creek is an assisted living community located in Oak Creek, Wisconsin. The facility offers residential care primarily to seniors who require support with daily activities. Services at Matthews of Oak Creek include both assisted living and specialized memory care for residents living with Alzheimer’s disease and other forms of dementia. The care team assists with a range of activities of daily living such as bathing, dressing, toileting, and eating. Assistance can range from full support with bathing and dressing to some physical help with eating, depending on each resident's needs.
Medical and care support services at Matthews of Oak Creek include medication management and coordination, 24-hour access to nursing oversight, and support with diabetes care. The staff can help residents manage their medication regimens, including coordinating with healthcare providers and optometrists. On-site or visiting professionals, such as podiatrists and optometrists, address specific healthcare concerns. Memory care services are also provided, offering structured support for residents with cognitive impairments. Incontinence care is available, and the community provides ambulatory support to assist those with mobility challenges. Additional amenities include a barber and beauty salon, laundry and dry cleaning services, and organized clubs and community activities to foster social engagement.
For transportation needs, Matthews of Oak Creek offers transportation services at cost. These services can be arranged for both medical appointments and non-medical purposes, allowing residents to attend healthcare visits, run errands, or participate in recreational outings as needed.
Family and resident reviews of Matthews of Oak Creek have been mixed in tone. Some reviewers report grave concerns related to theft, cleanliness, unresponsiveness from management, and emotional well-being, with issues allegedly inadequately resolved at both the facility and corporate level. These reviews suggest that families should remain proactive and vigilant in overseeing a loved one’s care. However, other reviewers, which form the majority, describe a positive environment with compassionate staff, attentive care, satisfactory cleanliness, and suitable food quality. Comments also reference successful transitions for new residents, an overall welcoming atmosphere, and a reassuring sense of safety and engagement for residents. Families and residents are generally pleased, though awareness and regular advocacy remain important, given at least one account of severe dissatisfaction. Publicly available reports indicate there have been no major recent changes or expansions at the facility.
Costs at this community start at $6,979 and range up to $8,429. The average price in the community is $7,704, which is more than the average price in the area of $5,693. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.