Mason Pointe Care Center, located in Chesterfield, Missouri, is a senior care facility operated by Lutheran Senior Services. The center provides a continuum of care through options including nursing home services, assisted living, memory care, skilled nursing, rehabilitation, and long-term care. As part of a recent expansion in 2021, the community increased its capacity by adding assisted living and memory care apartments, aiming to accommodate a wider array of resident needs. Mason Pointe offers person-centered care and features amenities such as onsite therapy services, wellness programs, and organized social activities. The campus is designed to foster a comfortable environment and community engagement among residents.

Regarding care and medical support, Mason Pointe Care Center offers assistance with incontinence management, ambulatory care, hospice care services, and medication coordination. Specialized medical support includes diabetes management and onsite podiatry services. The facility is equipped to accommodate residents with psychiatric issues as well, with protocols for supervision and support. Residents can participate in various clubs and community activities, intended to promote socialization and overall wellness.

For activities of daily living, Mason Pointe provides full assistance with bathing, eating, and dressing, while residents are expected to manage toileting independently (self-care). The center’s aim is to promote resident independence where possible while ensuring support for those who require more hands-on care.

Resident and family reviews reveal a broad range of experiences with Mason Pointe. Many praise the center’s well-maintained environment, welcoming atmosphere, and the availability of extensive activity offerings. Positive comments often cite the caring and attentive staff, particularly in independent and assisted living areas, as well as responsive leadership and thorough communication during transitional periods. Outstanding therapy services have also been noted.

However, reviews also indicate recurring concerns, particularly related to skilled nursing and rehabilitation units. Reports of understaffing, delayed call-light response times, insufficient mobility assistance, missed medications, inadequate communication with healthcare providers, and occasional lapses in personal care—such as unmanaged incontinence or increased risk of falls—have been voiced by some families. Negative feedback additionally mentions dissatisfaction with certain non-clinical services, including food and laundry, and describes a less engaging atmosphere in some care levels. While leadership receives acknowledgment for responsiveness when issues are raised, consistent care and adequate staffing levels remain noted areas for improvement.

Overall, Mason Pointe Care Center provides a comprehensive spectrum of nursing and senior living services, with a strong community-oriented approach and a history of ongoing expansion and improvement. The quality of resident experience may vary by care unit, staff shift, and staffing ratios, emphasizing the importance of continual attention to personnel levels and communication to ensure consistent, high-quality care across all levels of service.

Costs at this community start at $2,100 and range up to $6,180. The average price in the community is $4,140, which is less than the average price in the area of $4,420. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.