Mariners Residence, located in Staten Island, NY, is an assisted living facility designed to provide supportive housing and various services for older adults. The facility caters to seniors who require assistance with daily living activities, such as bathing, dressing, medication management, and other personal care needs. Mariners Residence offers amenities that include meal provision, housekeeping, organized social activities, and 24-hour staff availability to help meet residents’ non-medical needs. While residents benefit from supportive services and a structured environment, the facility does not offer skilled nursing or specialized memory care services.

The care services at Mariners Residence include support for individuals managing chronic conditions like diabetes, where the staff assists with medication administration and helps facilitate proper monitoring. The facility provides incontinence care and assistance for residents with ambulatory needs, including access to podiatry services when required. Mariners Residence accepts residents with psychiatric issues, offering a level of support for mental health challenges within the scope of their assisted living framework. For daily living, residents can receive some physical assistance with bathing, eating, dressing, and toileting.

Transportation is available at Mariners Residence as a complimentary service for both medical and non-medical needs. This transportation enables residents to attend off-site medical appointments, participate in social outings, and access local amenities, thereby supporting their independence and engagement within the community.

However, reviews from residents and their families reflect significant dissatisfaction with the overall quality of care at Mariners Residence. Continued complaints highlight poor hygiene and general cleanliness of the facility, with frequent reports of persistent unpleasant odors and unsanitary conditions, including sightings of cockroaches in the food. Concerns have also been raised about the demeanor of the nursing staff, described as unprofessional and lacking compassion. The food quality is a recurring issue, often criticized as being substandard. These concerns have prompted some families to remove their loved ones from the facility and consider reporting their experiences to regulatory authorities due to worries about health and safety. Overall, feedback indicates distress and disappointment with both the caregiving staff and the facility environment.

Costs at this community start at $2,907 and range up to $12,300. The average price in the community is $7,603, which is less than the average price in the area of $8,036. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.