Maple Grove at Crestview is an assisted living community located in Colorado Springs, Colorado. The facility provides support for residents requiring assistance with daily activities in a residential setting, aiming to promote comfort and independence. Accommodations, common spaces, and amenities are designed to offer a home-like environment, with particular attention to cleanliness and the physical atmosphere of the community.

The community offers specialized care services including diabetes management, incontinence care, and medication management. For residents with diabetes, staff can assist with blood glucose monitoring and insulin administration according to prescribed care plans. However, several families have noted concerns regarding the level of supervision and medical oversight related to diabetes care, especially for residents with complex needs or changing health conditions. Incontinence care includes help with personal hygiene and regular assistance to ensure residents maintain comfort and dignity. Medication management services involve assistance with scheduling, dispensing, and administering medication as prescribed by each resident’s physician. While staff are available to help with these tasks, reviews indicate there may be inconsistencies in the responsiveness and follow-through of care, particularly during times of limited staffing.

Maple Grove at Crestview provides complimentary transportation services for residents. These services are intended to support transportation needs for both medical appointments and non-medical purposes, such as shopping or attending community events. The goal is to help residents maintain access to necessary healthcare as well as foster social interaction and engagement outside the facility.

Feedback from residents and families regarding Maple Grove at Crestview is mixed. Positive comments highlight the homey atmosphere, cleanliness, and the dedication of particular caregivers. Some staff members are praised for providing individualized attention when staffing levels permit. However, there are ongoing concerns regarding communication, staff availability, and follow-through on care plans. Issues cited include insufficient medical oversight, especially for higher-needs residents, a lack of consistent activity programming, delays in introducing stimulating activities, and unaddressed requests or concerns. These challenges point to systemic issues with staffing and coordination, affecting the reliability and quality of resident support. While some residents and families have positive experiences, others note lapses in care delivery and responsiveness.

Costs at this community start at $4,425 and range up to $6,298. The average price in the community is $5,362, which is more than the average price in the area of $4,692. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.