Madonna Manor, located in Villa Hills, Kentucky, is a senior living community operated by CHI Living Communities. The facility offers a full continuum of care, including assisted living as the primary service, with additional support in continuing care retirement, skilled nursing, memory care, and rehabilitation services. Certified by Medicare and Medicaid and operating as a Medicare participant since 1990, Madonna Manor currently has 58 residents and maintains a secured community environment specifically designed to accommodate individuals with memory loss. The facility's amenities include a therapy room, on-site barber and beauty salon, laundry and dry-cleaning services, clubs and community programs, and spaces dedicated for activities like yoga and chair yoga.
Care and medical support at Madonna Manor are comprehensive. Residents have access to a range of health care professionals, including nurses, podiatrists, dental care providers, and audiology specialists. The facility offers medication management, diabetes care, occupational therapy, stroke and cardiac care, speech therapy, and incontinence assistance. For residents dealing with memory or psychiatric conditions, specialized memory care programs and secured areas are provided for safety and support. The staff assists with activities of daily living, including bathing, eating, dressing, and toileting for those requiring some level of physical help. Resident and family counseling is offered, and family engagement is encouraged through resident/family councils.
The community provides transportation services for both medical and non-medical purposes, offering complimentary rides and paid options for outings or appointments as needed. This ensures residents can attend medical appointments, off-site therapy, religious services, or recreational events in and around the Villa Hills area.
Reviews from residents and families reflect a wide range of experiences at Madonna Manor. Positive feedback highlights the welcoming setting, community engagement, compassionate staff, and effective therapy and rehabilitation services. However, several accounts point to ongoing issues such as staffing shortages, high turnover rates, delayed responses to resident needs, and inconsistent communication. Some families have reported the need to supplement care personally due to concerns over basic care provision and management responsiveness. While Madonna Manor’s recent expansion has enhanced community spaces and independent living options, feedback indicates there remain systemic challenges in delivering consistent, high-quality care, particularly in skilled nursing segments.
Costs at this community start at $4,488 and range up to $7,604. The average price in the community is $6,046, which is more than the average price in the area of $5,566. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
