Ingleside At Rock Creek

We're in the process of moving our aunt to Ingleside at Rock Creek. The location is the first reason why we chose this place. And by being a newer facility, it's a nice place, the rooms are nice and a good size. The staff, from the visit, I did an hour of talking and touring the place. It ...

We're in the process of moving our aunt to Ingleside at Rock Creek. The location is the first reason why we chose this place. And by being a newer facility, it's a nice place, the rooms are nice and a good size. The staff, from the visit, I did an hour of talking and touring the place. It was clean and everybody seemed friendly. It just seemed like a well-organized place. One thing I like about it is when my aunt goes there and as her condition progresses, they have long-term care there. That way, she would not have to move to another facility, she would just remain there and just transfer to the long-term care unit. I like that they offer assistance if your funds are running out, they don't just kick you out. They do an evaluation, as they have a foundation that would help cover the costs.

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My father has a stroke back in September 2021. After he was discharge from the hospital and acute rehabilitation it was advised that he continue rehabilitation at a skilled nursing facility. Ingleside was my first choice because of the great reviews I had read. Well when my father was transfer to In...

My father has a stroke back in September 2021. After he was discharge from the hospital and acute rehabilitation it was advised that he continue rehabilitation at a skilled nursing facility. Ingleside was my first choice because of the great reviews I had read. Well when my father was transfer to Ingleside I spoke to the director of nursing Boi whom seem to very candied in our conversation. He even shared I was jot my fathers point / emergency contact not understanding how that could be, when his admission paperwork was sent over from another facility with All my information provided. After that night I was unable to speak to anyone from the medical team until 9 days later the day my father was bring discharged. Prior to his discharge a was in very close contact with the Social Worker Kim to prepare for his discharge planning. Two days before my fathers actually discharge date I asked if someone (Dr/ Nurse) on the medical team would follow up with me. Due to following up his medication prescriptions, pharmacy we would be using. Needless to say the day my father was discharged on a home on a Saturday with no prescriptions available nor any been called in prior to him being discharged. When I contacted the nurses station someone finally answer I spoke to Nurse Beatrice and do eager to rush me off the phone as I was attempting inquire about my how would my fathers prescriptions would be handled. She then told me they the Dr. had called the prescriptions in. I began to question her statement bring I hadn’t spoke with anyone from the medical team to provide any forthcoming information. After getting my father home it took me over 4 hours to get his medication called in and picked up. The follow with this horrible. The way this staffing handled his discharge planning was very neglectful. The facility is beautiful, but the staffing needs a lot of work and possible some retraining. Not my ideal place of sending my love one. “ What looks good on the outside isn’t always good on the inside “.

After living in the neighborhood for almost 50 years, we moved in late September into one of the new Independent Living apartments at Ingleside Rock Creek. In what is admittedly one of the most stressful years ever, the move was amazingly easy. Ingleside had provided excellent orientation for those ...

After living in the neighborhood for almost 50 years, we moved in late September into one of the new Independent Living apartments at Ingleside Rock Creek. In what is admittedly one of the most stressful years ever, the move was amazingly easy. Ingleside had provided excellent orientation for those of us moving in and referred us to many helpful resources. And we found ourselves immediately "at home,", despite the limitations on social interaction which are in place here as well as in our larger community. While we cannot gather with other residents for meals in the dining room or other eating places within the complex, everyone -- staff and residents -- is very friendly and eager to meet each other. It''s actually a bit like the first year at college, although due to masks, I must confess that I have introduced myself several times to the same person! Staff and residents do a remarkable job of getting us together via Zoom -- to meet each other, discuss books, exercise daily, ask questions of management, hear interesting speakers and share musical performances. IRC actually models "engaged living;" it''s not just a slogan. For example, today''s Washington Post spotlights a new program through which residents are volunteering to mentor staff members'' children. .