Immanuel Campus of Care is a senior living community located in Peoria, Arizona. The facility provides a continuum of care services, including independent living, assisted living, and skilled nursing care, with the primary care type being nursing-home services. Immanuel Campus of Care offers support tailored to residents’ health and daily living requirements as their needs change. Services available include incontinence care, ambulatory care, memory care in secured community settings, and diabetes care. The facility supports residents with medication management, wound care, and coordination with medical specialists such as podiatrists. Full assistance with activities of daily living—bathing, eating, dressing, and toileting—is provided. Both English and Spanish languages are supported for resident communication.
For individuals requiring specialized support, Immanuel Campus of Care accommodates residents with psychiatric concerns and offers a therapy room for rehabilitation and restorative therapies. Community features include a barber and beauty salon and organized clubs and community groups designed for social engagement. The memory care neighborhood is secured to ensure resident safety.
The facility provides transportation services for both medical appointments and non-medical outings. These services include complimentary transportation and transportation offered at additional cost, depending on the specific needs and destinations. The goal of these services is to ensure residents have access to medical care, shopping, and community events outside the facility.
Resident and family feedback paint a mixed picture of care quality at Immanuel Campus of Care. Positive reviews especially highlight compassionate and attentive care, particularly in assisted living and memory care areas, citing kind staff, effective communication, and a supportive environment. Families frequently report individualized attention and feel that management is generally responsive, with regular updates on resident progress. However, a significant portion of reviewers, including some former staff and resident families, report concerns such as understaffing, slow response times to resident needs, medication management issues, poor communication among staff and management, and inconsistent levels of cleanliness in some facility areas. Serious complaints include allegations of neglect, hygiene problems, and insufficient wound care, especially in the skilled nursing section.
Feedback also indicates that the overall quality of care varies between departments and individual staff members, with the independent living section generally described as offering a better experience. Family engagement and advocacy are broadly recommended to ensure care standards and resident safety. As of mid-2024, there have been no major reported changes in service offerings or operations at Immanuel Campus of Care.
Costs at this community start at $1,741 and range up to $6,839. The average price in the community is $4,290, which is less than the average price in the area of $4,461. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.