Holiday Palmer Hills is an independent living community located in Bettendorf, Iowa. Designed for seniors seeking a supportive and social environment, Palmer Hills primarily offers independent-living services, with an emphasis on providing residents with convenient amenities and daily living support. Residents benefit from a full calendar of activities, chef-prepared meals served in a restaurant-style dining room, and routine housekeeping services. The facility is geared toward independent seniors but allows the option for residents to arrange for third-party personal care services if additional support is required, as Holiday Palmer Hills does not offer assisted living or nursing-level care onsite.
In terms of care and medical support, Palmer Hills provides a selection of wellness-related services. The community offers access to a massage therapist and an on-site barber/beauty salon to help residents maintain well-being and personal grooming. English is the primary language used for communication and services within the community. Medication management is not directly provided by the staff at Palmer Hills; however, residents can arrange for external providers to assist with medication needs if necessary.
Transportation is available to residents for both medical and non-medical purposes. Holiday Palmer Hills offers complimentary transportation services, facilitating access to local appointments, shopping, and social outings as needed. For destinations or purposes beyond the scope of the complimentary service, transportation is available at an additional cost. These services are designed to assist residents in maintaining independence while accessing community resources and personal obligations.
Based on resident and family reviews, Palmer Hills is recognized for its friendly, accommodating staff and a welcoming, homelike atmosphere. The staff is frequently noted for their attentiveness and commitment to resident satisfaction, helping to foster a sense of community. Meals receive positive feedback for taste, variety, and presentation, with in-house chefs preparing food served in a social dining environment. Residents and their families appreciate the cleanliness and maintenance of the apartments, though some note that units may feel small or show signs of age. The activity program is generally well-received, though requests for greater variety are occasionally mentioned. Some operational concerns have arisen, including short staffing during management transitions and rare delays in urgent response times, but these are typically addressed by staff. The community is intended for independent seniors; those needing higher levels of daily care may find the service offerings limited. Overall, Palmer Hills is considered by most residents and families as a good value within its market, providing quality services and a supportive atmosphere for independent living seniors.
Costs at this community start at $2,399 and range up to $6,083. The average price in the community is $3,976, which is less than the average price in the area of $4,727. The cost of independent living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.