Highpointe On Michigan Health Care Facility is a skilled nursing home located in Buffalo, NY, and is part of the Kaleida Health system. Serving up to 277 residents, the facility provides both short-term rehabilitation and long-term care options for individuals recovering from surgery, illness, or injury as well as those with chronic health conditions requiring extended support. Highpointe On Michigan Health Care Facility has been certified by both Medicare and Medicaid since December 5, 2001.
Residents at the facility have access to a broad range of care and medical support services. Licensed nursing staff are present to provide regular clinical care, monitor residents’ health conditions, and support physician-directed treatment plans. Physical, occupational, and speech therapies are available to address mobility, functional needs, and communication challenges. Additional medical services include podiatry, dental care, hearing care, and IV therapies. The facility also provides hospice care for those with advanced illnesses. Personal care assistance is offered for all activities of daily living, including full support with bathing, eating, dressing, and toileting.
Highpointe On Michigan includes various amenities such as an on-site barber and beauty salon, clubs and community groups to encourage social engagement, resident and family counseling programs, and full laundry and dry-cleaning services. A resident and family council is available to provide input and facilitate communication with facility leadership. The staff also assists with medication management and ongoing healthcare coordination.
Feedback from residents and families is mixed, according to both review summaries and independent sources. Positive comments frequently mention a clean and welcoming environment, staff members recognized for their commitment and support, and good experiences with nursing and administrative care. Conversely, other reviewers report concerns about staffing levels, staff responsiveness, and quality of resident interactions. Some families and former staff report issues such as slow response to call lights, inadequate supervision, poor communication during emergencies, and a restrictive atmosphere that limits resident autonomy. Grievances have also been raised over resident safety, staff attitudes, and inconsistencies in upholding residents’ dignity and respect. According to external sources as of mid-2024, there have been no notable recent changes in the facility’s service offerings.
Overall, Highpointe On Michigan provides comprehensive nursing home care and support services, with a range of specialized programs for both short-term recovery and long-term residency. The facility’s environment and service quality are described very differently by residents and families, underscoring the importance of individuals conducting personal tours and assessments when considering care options.
Costs at this community start at $11,345 and range up to $13,160. The average price in the community is $12,253, which is more than the average price in the area of $6,226. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
