Heritage West Allis is a senior living community situated in West Allis, Wisconsin. The facility provides a range of care options, with a primary focus on assisted living and additional services in independent living and memory care. Residents in assisted and enhanced assisted living receive support tailored to their personal needs, including individualized care plans and daily living assistance. Memory care services at Heritage West Allis are specifically designed for individuals with Alzheimer’s and other forms of dementia, featuring secured community areas and specialized programming to support cognitive health and safety. The campus has been recently remodeled, providing a clean and well-maintained environment that prioritizes residents’ comfort.
Heritage West Allis offers a comprehensive array of health and wellness services. Medical support includes access to licensed nurses, diabetic care management, medication management, onsite occupational, physical, and speech therapy, and therapy accommodations. Podiatry and optometry services are also available. The community accepts residents with psychiatric issues and provides support for ambulatory and incontinence care as needed. Hospice care is available for residents requiring end-of-life comfort. Additional services such as massage therapy are offered to promote relaxation and wellbeing. Residents who require assistance with activities of daily living can receive full support with bathing, dressing, and toileting, while self-care is encouraged for eating. The community’s secured memory care unit and indoor walking paths provide a safe setting for those with memory impairments. Amenities include a barber/beauty salon, fitness programs, yoga classes, and a variety of clubs and social communities to encourage engagement and activity.
Transportation at Heritage West Allis is provided through complimentary services for both medical appointments and non-medical needs, supporting residents in accessing healthcare, running errands, or attending local outings.
Based on collected resident and family reviews, Heritage West Allis is considered to provide attentive care, with a friendly and dedicated staff who address concerns promptly and foster a welcoming environment by engaging with residents personally. The community is consistently described as clean, with attractive and home-like spaces. Residents benefit from a diverse calendar of activities and customizable meal options, and many families observe positive changes in their loved ones’ mood and participation since moving to the facility. While most feedback is positive, there have been occasional concerns about response times, communication, or the handling of special dietary requirements, often during periods of staff transition. Nonetheless, the overall consensus highlights quality care, a proactive approach from stable management, and a strong sense of resident wellbeing.
Costs at this community start at $6,979 and range up to $7,604. The average price in the community is $7,292, which is more than the average price in the area of $5,704. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
