Heritage Manor Senior Living, located in Pittsburgh, Pennsylvania, is an assisted living facility that is part of the CommuniCare family of care communities. The facility provides a spectrum of care services including assisted living, skilled nursing, long-term care, and short-term rehabilitation support. Residents at Heritage Manor may access support based on their individual health needs, whether for ongoing daily care or post-acute recovery following hospitalization.
Care and medical support at Heritage Manor covers a variety of resident needs. Incontinence care is available, with staff providing regular assistance and management to maintain hygiene and resident comfort. Ambulatory care is also in place to assist individuals with mobility challenges, including support from staff for transferring and movement within the facility. Diabetes care is offered, including monitoring and medication administration as needed. Heritage Manor provides podiatry services for residents requiring routine or acute foot care. In addition, residents have access to an on-site barber and beauty salon for haircuts and grooming.
For daily living support, Heritage Manor can provide full assistance to residents with bathing, eating, dressing, and toileting. This ensures that individuals who require higher levels of hands-on help are supported in their day-to-day routines.
The facility offers transportation services for both medical appointments and non-medical purposes, such as shopping or recreational outings. These services are available at cost to the resident, allowing flexibility for scheduling necessary or preferred trips outside of the community.
Resident and family reviews of Heritage Manor Senior Living consistently cite concerns regarding the facility’s quality of care, staffing adequacy, and physical environment. Many reviewers highlight that there is no registered nurse (RN) on site, resulting in residents being cared for primarily by medication technicians whose qualifications may not meet the needs of those requiring higher levels of medical supervision. Reports of understaffing are frequent, including delayed assistance with falls, maintenance issues, and essential activities of daily living such as bathing and dressing. Families have noted dissatisfaction with the facility’s physical plant, describing it as old and sometimes affected by unpleasant odors. There are also comments about administrative staff being unresponsive or lacking empathy during care discussions. However, activity programming is identified as a positive aspect, with the activities director recognized for engaging and supporting residents effectively. Prompt laundry service is also mentioned favorably by residents and families. Public sources do not indicate any recent major changes at Heritage Manor Senior Living.
Costs at this community start at $1,700 and range up to $2,495. The average price in the community is $2,098, which is less than the average price in the area of $4,627. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
