Heartland Health Care Center-Canton

If you don’t care about your loved ones care, send them to this place. The attention given to the patients are much to be desired. In 6 days of my loved one arrival, he was rushed to the hospital 3 times with infections that could of been prevented if a trained and or conscientious nurse was looki...

If you don’t care about your loved ones care, send them to this place. The attention given to the patients are much to be desired. In 6 days of my loved one arrival, he was rushed to the hospital 3 times with infections that could of been prevented if a trained and or conscientious nurse was looking after him. The last infection, diagnosed is sepsis, could have killed him if my niece who is in the medical field hadn’t insisted he be transferred to the hospital again. The nurse at this establishment told her, “she was over reacting” but she still insisted and he was transported finally to the hospital with sepsis. Worst place ever.

This facility, staff, owners are a complete joke and disregard for humanity. If you don''t care about your family, loved ones send them here to rot and die. Hours for staff to return call light buttons, atrocious customer service, rude unprofessional saff. Staff and doctors more than likely took ...

This facility, staff, owners are a complete joke and disregard for humanity. If you don''t care about your family, loved ones send them here to rot and die. Hours for staff to return call light buttons, atrocious customer service, rude unprofessional saff. Staff and doctors more than likely took online courses with ZERO CLINICAL EXPERIENCE HOW TO CARE FOR HUMANS! 3rd world, neolithic countries are ran better. You all should be ashamed of yourself! Simply pathetic.

Trust this review when I say look elsewhere! My mom went here doing fairly well on her own, walking/talking etc. She only needed basic physical therapy rehab but after just 1 week she declined real quick. She had to be transferred to the hospital and sadly is now in hospice care. NOTE: She was fine ...

Trust this review when I say look elsewhere! My mom went here doing fairly well on her own, walking/talking etc. She only needed basic physical therapy rehab but after just 1 week she declined real quick. She had to be transferred to the hospital and sadly is now in hospice care. NOTE: She was fine going in there but from the very conflicting nurses stories and many other issues we had we believe there was serious neglect going on. Don''t give me the customer service phone number to call, I won''t use it. Sadly this seems to be a common problem, lack of staff only goes so far. My hope is someone will read this and go anywhere than here if you value your loved one.

This facility currently has a covid out break now my mother has Covid. They do not care that she has no place safe to go, they are discharging her as a covid positive person into the community and expecting that we bring her to our home. They had a mother''s day celebration where it most likely go...

This facility currently has a covid out break now my mother has Covid. They do not care that she has no place safe to go, they are discharging her as a covid positive person into the community and expecting that we bring her to our home. They had a mother''s day celebration where it most likely got the covid since they had people sitting together and eating. The manager lied to me saying they were seated 6'' apart and they were not. They told me my mother had PT today and she has not. They told me she would be discharged on Friday and she is told she is being discharged tomorrow at 11 and I have received no call. Their infection control is poor. I do not recommend. No one has reviewed her medication or changes, etc. She has no idea who her nurse is on a daily basis. Unacceptable.