Harbourwood Care Center

Terri who is over admissions, is an angel sent by God! She was so compassionate with me when I cried to her about my parents. Her love for the Elderly and people in need is for real! She had my parents picked up from an Assisted Living that was not able to care for them anymore and moved them right ...

Terri who is over admissions, is an angel sent by God! She was so compassionate with me when I cried to her about my parents. Her love for the Elderly and people in need is for real! She had my parents picked up from an Assisted Living that was not able to care for them anymore and moved them right in to this little heaven on earth. From day one all the nurses, med techs and staff have been amazing to talk too and extremely caring towards by parents needs. I absolutely love this place and would recommend this place to anyone! Thank you Harbourwood Nursing Center 😀 We love you!!!!

My family had a horrible experience here! My mom had three falls from her wheel chair , the third leaving a horrible place on her head and hand. When we came to visit during Christmas holiday with family, she only had on a top and depends and her teeth weren’t in her mouth. My mom always took a l...

My family had a horrible experience here! My mom had three falls from her wheel chair , the third leaving a horrible place on her head and hand. When we came to visit during Christmas holiday with family, she only had on a top and depends and her teeth weren’t in her mouth. My mom always took a lot of pride in how she looked and dressed.Nobody knew where her dentures were.They simply said they were temps. Don’t know how they expected her to chew (she had to be fed and had trouble chewing as it was). When dinner came, it was a piece of meat with veggies. When asked, the nurse said she would put in for a soft food diet. The next day was a sloppy joe. Ask again and the person said she didn’t know she was just a temp. Found the nurse that put in order and she didn’t know why that happened and would put order in again. Next day same thing. Last day there, they had put her in wheelchair and had her pushed into a table where her hands couldn’t move. Found out another “temp” didn’t know she was suppose to remain in bed. Found out the lady that shared her room tested positive for covid due to one of the nurses testing positive after I returned home and Harborwood would not answer their phones. I told the receptionist that I was going to keep calling until someone talked to me and was told they were discussing what to do and would call back. They informed me they were transferring the people out that tested positive but not sure that was true . I was planning on returning and the nurse Christina assured me I had time to get there. She died the next day. They stored her belongings . I called Christina to tell her I was coming for her luggage and when I got there, no one could find it. Stayed in town couple of days longer and they kept giving me run around or wouldn’t call back. Finally texted Terri Bolander threatening to bring in news media when finally got a call and learned was trashed during the weekend! This place will tell you everything you want to hear BUT will never respond back to you. Was told not much in the luggage anyway by Christina. But was important to us. She had a watch that she never took off and a special painting, blanket my daughter gave her etc. we also had several photos on the board we will never see again. It was important to us! Now I feel so guilty thinking she was being taken care of 😞My family regrets the day mom was admitted.Her final days were not pleasant and she did not receive the care that Harborwood said would be given.

We are currently battling the staff there especially Christine gillis whom thinks she''s our mothers family and wants to control my mother inlaw like her own personal puppet. we''ve been trying to move her out of there to be closer to family and every time we get her to agree with it Christine come...

We are currently battling the staff there especially Christine gillis whom thinks she''s our mothers family and wants to control my mother inlaw like her own personal puppet. we''ve been trying to move her out of there to be closer to family and every time we get her to agree with it Christine comes in and tells her how much they love her and they''re her family. This is going to a point where we have to go in and get adult protective services and a possible lawyer to remove her from that facility. We are terrified of the influence this woman has been putting forth. she is controlling in a very scary way. My family is so un nerved by what''s going on there .we had a private meeting with her and kintrell the social worker they made us leave so they could talk to our mother alone to what we believe is coaching her to believe she''s better off there than closer to her family 2hours away. then she was forcing her to say stuff to us opposite of what she told us 10minutes before .when they left to go outside to smoke there cancer sticks my mother-in-law stated in the elevator that they made her say that stuff to us. so we went to the director who also seen a shady episode . We found out that after they walked away from us she called another family member whom we don''t speak to who was first on the list of contacts to tell him about our whole conversation..umm pretty sure that was not ok. Now let''s see what the director does about reprimanding her and helping us get her closer to her family. Complaints are being filed I''m going to the very top CEO ..the assistant manager Christine''s shady character has made me seek legal avenues.

Very beautiful facility. Employees and office staff are very pleasant and welcoming.