Harbour Village, located in Greendale, Wisconsin, is a senior living community managed by Pegasus Senior Living. The facility offers a range of care options, including independent living, assisted living, and memory care. Services are tailored to support older adults with varying needs, from those seeking a more independent lifestyle, to residents requiring assistance with daily activities, and individuals with memory-related conditions such as Alzheimer's or other forms of dementia. The community is designed to provide safety and comfort, with features such as enclosed courtyards, secured memory care areas, and systems to help prevent wandering.
Care at Harbour Village is delivered according to personalized plans developed for each resident, taking into account medical, functional, and social preferences. Available clinical support includes medication management, pain management, diabetes care, dialysis support, wound and incontinence care, and specialized monitoring for ambulatory and memory-related issues. Professional medical services such as vision, dental, podiatry, occupational, physical, and speech therapy are offered, often through on-site partnerships. Nurses are present to oversee residents’ clinical needs. Assistance with activities of daily living is provided, including full support for bathing, dressing, and toileting, as well as partial support with eating as needed.
Harbour Village incorporates social and wellness programs intended to enhance residents' quality of life. Life enrichment activities include clubs and communities, fitness programs, and varied social events. Amenities available to residents include dining options, laundry and dry cleaning, transportation, and an on-site barber/beauty salon. For those in memory care, the environment is structured with specialized staff training and physical spaces designed for safety and support, featuring secured community areas and systems to accommodate memory loss.
Resident and family feedback on Harbour Village is mixed. Positive reviews frequently mention a welcoming, home-like environment, clean and well-maintained facilities, safety, and a sense of community. Many residents and families are satisfied with the activity offerings, attentive staff, and the stability of some long-standing employees. However, some families and staff detail concerns regarding understaffing, staff turnover, and management responsiveness. A number of negative reviews cite serious issues such as neglect, medication errors, lack of support, and rare reports of abuse—often linked to inconsistent staffing or management practices.
Given this wide range of experiences, prospective residents and families are encouraged to seek up-to-date information on current staffing, management, and quality assurance when considering Harbour Village.
Costs at this community start at $4,770 and range up to $6,100. The average price in the community is $5,795, which is more than the average price in the area of $5,739. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
