Harbor View House is an assisted living facility located in the Coney Island neighborhood of Brooklyn, NY. Designed primarily for adults with mental health conditions, Harbor View House is one of the largest adult homes in New York State, with a capacity to accommodate approximately 375 residents. The facility specializes in providing supportive housing to individuals with psychiatric diagnoses, offering a structured environment that focuses on fostering independence while delivering essential support services.
Residents at Harbor View House have access to a range of amenities intended to promote comfort and engagement. The building features a therapy room where psychiatric and rehabilitative therapies are available, including individual and group counseling sessions, medication management, and case management services. Communal areas include spacious lounges, a recreational room equipped with games and entertainment options, and an outdoor deck overlooking the Coney Island waterfront, providing residents with opportunities for relaxation and socialization. The facility serves three daily meals in a communal dining room, and dietary accommodations are available, though some reviews note inconsistencies in meeting allergy or specialized dietary needs.
Harbor View House provides varying levels of assistance with activities of daily living. Staff members offer full support with bathing and dressing, some hands-on help with toileting, and encourage self-sufficiency with eating when possible. On-site case managers and social workers are available to coordinate care and connect residents with off-site medical and psychiatric professionals. There is also a medication management program to ensure residents receive and take prescribed medications appropriately. The facility helps residents access community resources such as vocational training, day programs, and transportation assistance for medical appointments.
A diverse calendar of activities is available at Harbor View House, designed to support residents’ mental and emotional well-being. These include art and music therapy, movie nights, group outings, holiday celebrations, and life skills workshops. The recreational staff organizes exercise groups and social clubs, aiming to foster a sense of community and engagement among residents.
Accommodations at Harbor View House consist primarily of private and semi-private rooms, each furnished with basic necessities. Rooms include emergency call systems and are maintained with regular housekeeping services. Common spaces are routinely cleaned, though some reports have raised concerns about overall cleanliness and facility maintenance, particularly regarding pest control and sanitation in certain areas.
According to resident and family reviews, experiences with care and staff vary significantly. Several reviews mention concerns about resident neglect, inadequate medical supervision, insufficient response to dietary or allergy needs, and administrative issues such as billing and lost belongings. There are also repeated reports of understaffing, unresponsive staff, alleged abuse, unsanitary conditions, and safety lapses, including pest issues and unlicensed personnel. Some families have noted a positive tour experience with accommodating staff, clean communal spaces, and amenities such as outdoor decks and recreational rooms, although limitations for Medicaid residents and minor exterior concerns were cited. Overall, while some visitors have observed engaged residents and upfront communication, many recurring complaints focus on unmet care needs and unresolved systemic concerns related to safety and oversight.
Costs at this community start at $2,784 and range up to $12,300. The average price in the community is $7,542, which is less than the average price in the area of $7,706. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
