Golden Living Community - Elizabeth House is an assisted living facility located in Glen Allen, Virginia. The community is designed to support seniors who need assistance with daily living while promoting as much independence as possible. The facility provides apartment-style accommodations and a range of services tailored to residents’ individual needs.
Care at Golden Living Community - Elizabeth House includes comprehensive assistance for activities of daily living. Staff members are available to provide full assistance with bathing, dressing, and toileting, and can also support residents with eating when they need some physical help. Incontinence care is available, ensuring dignity and comfort for residents who require this support. Ambulatory care is offered to assist those with mobility challenges, helping residents move safely throughout the community. The community also provides diabetes care, supporting residents in monitoring glucose, managing medications, and coordinating with healthcare providers as needed.
Medical and personal support services include medication management, where staff coordinate and administer medications according to physicians' orders. Podiatry services are available for residents with foot care needs, important for maintaining mobility and overall health. The community welcomes residents who speak English, ensuring ease of communication. For those with memory impairments, the facility is able to support residents with memory care needs, but the “memory care only community” designation is not present—meaning it serves a mix of residents, not exclusively those with dementia or Alzheimer’s. Additional amenities include an on-site barber and beauty salon, offering personal grooming and hairstyling services.
Transportation services are provided by Golden Living Community - Elizabeth House, supporting both medical and non-medical purposes. Complimentary transportation is offered for certain trips, likely for scheduled appointments or errands within a defined area, while transportation at cost is available for other needs outside of complimentary services. These transportation options assist residents in attending medical appointments, engaging in community outings, or running personal errands, thereby supporting independence and access to essential services.
Resident and family reviews indicate that Elizabeth House offers a caring atmosphere with many mentioning attentive and compassionate direct care staff who foster a feeling of community. Prompt medication management and regular communication with medical power of attorney are noted strengths. However, reviews also highlight concerns about cleanliness—including laundry and room tidiness—persistent odors, and worn common areas. Families report concerns about inadequate overnight staffing, lack of on-site nursing, slow response to calls, meal quality, and unfulfilled renovation promises despite rising costs. Some describe administration as unresponsive or dismissive, including inconsistency in personal care during off-peak hours and a lack of transparency regarding fee increases. Prospective residents are encouraged to consider both the strengths in day-to-day caregiving and the persistent facility maintenance and administrative issues when evaluating this community.
Costs at this community start at $2,000 and range up to $3,500. The average price in the community is $2,750, which is less than the average price in the area of $4,260. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.