Glacier Hills Home Senior Community, located in Ann Arbor, Michigan, is a continuing care retirement community that is part of the Brio Living Services network. The facility provides a spectrum of care services, including skilled nursing care as its primary offering, alongside assisted living and senior living options. Glacier Hills follows a Life Plan Community model that supports residents as their care needs change, with accommodations ranging from independent apartments to higher-acuity units. The community has expanded its memory care and rehabilitation services to address evolving senior needs.

Glacier Hills offers comprehensive medical and support services for conditions such as diabetes, with targeted care plans in place to monitor residents’ blood sugar levels, diet, and medication. Outpatient rehabilitation is available through onsite physical and occupational therapy programs, supporting recovery after illness or surgery. Incontinence care is provided, with staff trained in sensitivity and infection control, while ambulatory care assists residents in maintaining mobility and physical function. The facility features a dedicated memory care unit designed for those with Alzheimer’s and other dementias, offering secure spaces and structured routines. Residents have access to regular visits from specialized providers, including optometrists for vision care, podiatrists for foot health, audiologists for hearing needs, and dental professionals. In addition, medication management support ensures timely administration of prescriptions, and routine monitoring by licensed nursing staff. Personal care services include full assistance with bathing, eating, dressing, and toileting as needed.

Residents may access a barber and beauty salon within the community. Amenities also include opportunities for wellness activities such as yoga and chair yoga, fostering mobility and relaxation. Glacier Hills provides complimentary transportation services for both medical appointments and non-medical outings, supporting residents’ ability to attend healthcare visits, shopping trips, and social events.

Resident and family reviews reflect sharply divided experiences with care at Glacier Hills. Many praise the clean environment, a range of activities, updated apartments, and compassionate care—particularly in independent living and therapy programs. Positive feedback frequently highlights staff responsiveness, enjoyable meals, and a strong sense of community. However, there are significant concerns reported regarding inconsistent or inadequate care, particularly in rehabilitation and skilled nursing units, including episodes of missed medications, poor hygiene support, and communication issues with management. Some reviewers note inadequate staffing, maintenance concerns, and a decline in standards following changes in ownership or administration. While certain residents benefit from the community’s amenities and social environment, families caution that the quality of care can vary significantly, especially for those requiring higher levels of medical or daily assistance.

Costs at this community start at $1,400 and range up to $7,665. The average price in the community is $4,532, which is less than the average price in the area of $5,084. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.