Friends Homes West is a continuing care retirement community (CCRC) located in Greensboro, North Carolina. Affiliated with the Religious Society of Friends (Quakers), the facility provides a spectrum of residential and care options, including independent living, assisted living, skilled nursing, and memory care. The campus includes apartments and villas designed for various levels of resident independence and care needs. Friends Homes West has expanded its amenities and facilities in recent years, adding new wellness centers, dining venues, and additional accommodations as part of an ongoing campus enhancement project.
The primary care type available at Friends Homes West is skilled nursing, with additional services for residents who require assisted living. The facility is certified by Medicare and has participated in the Medicare program since September 11, 1995. Medical and supportive services include 24-hour nursing care, incontinence management, ambulatory assistance, diabetes care, and general medical monitoring. The campus provides access to on-site clubs and community activities that promote resident engagement and offer opportunities for social interaction. Amenities also include a barber and beauty salon for personal grooming needs. Friends Homes West supports both resident and family councils to address concerns and foster communication. Counseling services are available for residents and their families to provide guidance during transitions and ongoing support. The community offers a continuing care model, enabling residents to move between different levels of care as their needs change.
Resident and family reviews are generally positive, noting that Friends Homes West offers various living and care options and that many residents feel safe and valued within the community. Families frequently describe the environment as one that provides security and a strong sense of community. Several reviewers have expressed confidence in the care provided and plan to consider the facility for themselves in the future. However, one reviewer reported a negative experience with inconsistent care quality, resulting in harm to their relative, and praised only specific staff members. This highlights the importance of ongoing evaluation and communication when considering care facilities. Overall, Friends Homes West remains a longstanding provider of senior care with a range of services and amenities on an expanding campus.
Costs at this community start at $1,795 and range up to $7,148. The average price in the community is $4,472, which is less than the average price in the area of $4,748. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.