Chi Franciscan Villa, located in South Milwaukee, Wisconsin, is a care facility offering skilled nursing, rehabilitation, and assisted living services to seniors. The facility is licensed for both Medicare and Medicaid and has participated in the Medicare program since November 19, 1993. With a capacity of 143 current occupants, it is managed by Villa Healthcare and provides care for residents who require short-term rehabilitation after hospital stays as well as those needing long-term support. The facility’s environment emphasizes a connection to Catholic values and serves a diverse population, including offering services in Spanish and community resources such as a barber/beauty salon and in-house laundry and dry cleaning.

Residents of Chi Franciscan Villa have access to a range of care and medical support options. Nursing services are available around the clock, and care teams include specialized therapists able to provide physical, occupational, and speech therapy. The therapy departments are equipped to assist with pain management, cardiac care, diabetes management, and ambulatory support. The facility also provides memory care for individuals with dementia, as well as assistance with incontinence care. Additional medical services such as podiatry and support for psychiatric issues are available. Residents receive varying levels of support with activities of daily living, including bathing, eating, dressing, and toileting, tailored to those needing some physical assistance. Chi Franciscan Villa maintains programs for clubs and communities to foster social engagement, and dedicated resident and family counseling services are offered. The community also addresses laundry needs and personal care, such as access to hairstyling and grooming.

For transportation, Chi Franciscan Villa offers complimentary transportation services to residents. These services are used for both medical purposes, such as appointments and therapy sessions, and non-medical outings as needed by residents, ensuring access to the community and supporting overall well-being.

Resident and family reviews of Chi Franciscan Villa reflect a range of experiences. Positive feedback highlights compassionate and attentive staff members, particularly in the rehabilitation and therapy departments, effective therapy, a variety of activities, and a generally supportive environment with clean facilities. However, some reviews identify persistent challenges such as understaffing, delays in responding to resident needs, inconsistent medication management, and gaps in individualized care, particularly for those with higher care demands or dementia. Concerns have also been raised about communication from management, loss of personal items, and issues regarding safety and supervision. Some family members shared difficult experiences related to unmet care needs, claiming that grievances were not always adequately addressed. In summary, Chi Franciscan Villa provides a variety of medical and support services, but feedback indicates variability in the consistency and quality of care, often influenced by staffing levels and communication practices.

Costs at this community start at $2,250 and range up to $8,429. The average price in the community is $5,340, which is less than the average price in the area of $5,680. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.