East Longmeadow Skilled Nursing Center is a skilled nursing facility located in East Longmeadow, Massachusetts, and operates as part of the Next Step Healthcare network. The center provides a range of nursing home services, including short-term rehabilitation, long-term care, and dedicated memory care for individuals with Alzheimer’s disease or other forms of dementia. Residents receive 24-hour nursing care and support, with the facility offering structured assistance for activities of daily living, such as full assistance with bathing, dressing, and toileting, as well as standby supervision during meals. The care team is equipped to support diabetes management, dialysis, pain management, IV therapies, regular wellness checks, podiatry, and wound care. For those recovering from illness or injury, East Longmeadow Skilled Nursing Center has a comprehensive rehabilitation department with occupational therapy, physical therapy, and speech therapy, including stroke rehabilitation. The facility also accommodates respite care stays and accepts admissions for individuals with psychiatric issues.

Amenities at East Longmeadow Skilled Nursing Center include a therapy room designed to support rehabilitation services. The center provides a secure memory care unit and delivers specialized programming for dementia care. Dietary services are available for residents, although reviews mention concerns about meal quality and portion sizes. Environmental services handle daily cleaning and maintenance, with some reviewers expressing dissatisfaction regarding odors, cleanliness, and insect control.

According to feedback from residents and families, there are significant concerns about the overall quality of care and consistency of staffing. Common issues raised in reviews include poor hygiene standards, delayed staff response to calls for assistance, lack of communication with families, and general uncleanliness of the facility. Some families have reported rude or inattentive staff and difficulties with management, while dietary and environmental challenges—such as unappetizing food and pest problems—have also been cited. Despite these concerns, there are occasional positive reviews that note professional, attentive care, particularly from therapy departments and select nurses, as well as some positive experiences with cleanliness and staff friendliness. Nevertheless, most reviews indicate persistent problems with care standards and environment. Prospective residents and families are advised to consider these factors when evaluating the facility.

Costs at this community start at $2,895 and range up to $9,815. The average price in the community is $6,355, which is less than the average price in the area of $8,013. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.