Devon Oaks, located in Westlake, Ohio, is an assisted living community operated by Eliza Jennings. The facility is designed to support older adults who benefit from assistance with daily activities in a residential setting. In addition to general assisted living services, Devon Oaks offers dedicated memory care for individuals with Alzheimer's disease or other forms of dementia. The campus includes secured areas and features specifically tailored to accommodate residents with memory loss. As of 2023, Devon Oaks was recognized as a "Best Assisted Living" facility by U.S. News & World Report. The overall environment includes communal areas, dining spaces, and access to outdoor walking paths for resident recreation.
Care and medical support at Devon Oaks encompass a variety of specialized services. Residents can participate in clubs and community activities, fitness programs, and yoga or chair yoga sessions, fostering opportunities for social interaction and physical well-being. Medical support is available for those with diabetes, and the community provides incontinence care and ambulatory support for individuals with mobility needs. Medication management services are available, and staff can assist with both English and Spanish-speaking residents. The facility also collaborates with healthcare professionals such as optometrists and massage therapists who offer on-site services as needed. For residents requiring full assistance, staff can help with bathing, dressing, and toileting, while some physical assistance is available during mealtimes. Memory care residents benefit from a secured community environment and specifically designed spaces to enhance safety and support cognitive needs. Additional amenities include a barber/beauty salon for personal grooming and regularly maintained outdoor walking paths.
Transportation is offered at Devon Oaks for both medical and non-medical purposes, with services provided at cost. This allows residents to access off-site medical appointments or participate in community activities outside the facility as needed.
Review summaries from residents and family members frequently mention the attractive, well-maintained environment, and the caring, courteous nature of staff members across nursing, administration, therapy, and food services. Staff responsiveness and the willingness to create a welcoming atmosphere are highlighted, with particular attention given to respectful, individualized care for elderly residents, including those with dementia. Some residents and families have noted inconsistent staffing levels and high turnover among aides, occasionally affecting the timeliness or consistency of basic care tasks such as housekeeping and bathing. Other concerns include episodes of miscommunication regarding services or fees and variability in the delivery of care for residents with specialized needs. Residents generally appreciate the social activities and communal dining, but minor criticisms exist regarding room size, temperature control, and limited religious services. Feedback suggests that Devon Oaks maintains a welcoming community for most residents, with ongoing opportunities for improvement in staffing consistency, care quality, and service transparency.
Costs at this community start at $3,300 and range up to $5,970. The average price in the community is $4,635, which is less than the average price in the area of $5,022. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
