Cypress Village Continuing Care Retirement Community is located in Jacksonville, Florida, and provides a full continuum of senior living options, including independent living, assisted living, memory care, and skilled nursing. As a continuing care retirement community, it is structured to support residents as their care requirements change, offering transitions through varying levels of assistance when needed. Cypress Village currently houses approximately 115 residents and serves a diverse population, including services in Spanish. The facility is certified by both Medicare and Medicaid, with Medicare participation since October 14, 1991, which allows eligible residents to utilize these benefits for applicable medical care.
The community offers a broad range of care and medical services, such as 24-hour nursing, wound care, cardiac care, diabetes management, and medication management. Residents have access to licensed nurses, home health aides, occupational, speech, and physical therapy, as well as podiatry support. The facility accommodates those requiring hospice services, incontinence and ambulatory care, a secured community for those with memory care needs, and specialized services for individuals with psychiatric conditions. Medical support is supplemented by on-site amenities including a therapy room, pharmacy, and a barber/beauty salon. Cypress Village assists residents with activities of daily living at all levels, providing full assistance with bathing, eating, dressing, and toileting where necessary.
To support well-being and social engagement, Cypress Village features a wide range of wellness and recreational programs. Residents can participate in organized fitness classes, including yoga, as well as use the indoor pool and walking paths. There are various clubs, communities, and group activities available to promote socialization and hobbies. Indoor walking paths and therapy spaces support both physical rehabilitation and general fitness pursuits. The community also offers laundry and dry-cleaning services, housekeeping, and assistance with incidental tasks.
Transportation options include complimentary transportation, as well as transportation provided at additional cost, which can be used for both scheduled medical appointments and non-medical purposes such as shopping or outings. This service is designed to support residents’ access to healthcare, recreational activities, and errands within or outside the campus.
Feedback from residents and families about Cypress Village is mixed. Positive reviews commonly note a clean, attractive environment, a robust range of amenities, and a welcoming atmosphere with a full calendar of activities. Staff members are frequently described as friendly and professional, with certain care staff and department directors recognized for their compassion and responsiveness, particularly when families remain engaged in their loved one’s care and transitions. However, some families report concerns about inconsistent staffing, slow response to resident needs (especially at night), lapses in basic nursing care, delayed management of pain or rehabilitation, and occasional communication challenges. According to reviews, residents who are independent or have strong family involvement often have more favorable experiences, while those who are frail or unable to advocate for themselves risk experiencing lapses in care quality if not regularly monitored.
Costs at this community start at $4,781 and range up to $5,975. The average price in the community is $5,500, which is more than the average price in the area of $5,322. The cost of ccrc in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
