Crown Bay Nursing And Rehabilitation Center

i cannot stress enough how important it is that you make sure you place your loved ones in a safe, secure, comfortable spot. CROWN BAY IS NOT IT !! my grandmother was ignored, insulted, and literally SLEEPING WITH ROACHES!! the place is infested with roaches, and when i told them what was going on t...

i cannot stress enough how important it is that you make sure you place your loved ones in a safe, secure, comfortable spot. CROWN BAY IS NOT IT !! my grandmother was ignored, insulted, and literally SLEEPING WITH ROACHES!! the place is infested with roaches, and when i told them what was going on they simply said it wasn''t in their jurisdiction to fix that. how is it okay for people''s loved ones to sleep and eat with bugs?? not to mention, my grand mother would press her call button and they would LITERALLY come in the room and turn the "help" light off and simply walk away. EVEN WHEN IM THERE. my grandmother has told me countless things this place has done to her, and she was a lot worse when she was in there then when she was at alameda hospital. i have addressed these issues countless times with the staff and "social workers" and they state they are going to fix the problem and absolutely nothing would come out of it. i 100% believe that they are milking the seniors for their benefits. there is so much more that i can''t fit into this review. PLEASE, SAVE YOURSELF AND YOUR LOVED ONE THE STRESS OF COMING HERE!! i ended up pulling my grandma out against medical advice because of how disgusting and downright TERRIBLE place it is.

My uncle stayed here for three weeks the first week he was doing great. Then the second week I was told I wasn’t able to visit because a staff member was exposed to Covid and to be on the safe side no guest were able to visit. I came back the third week after it was okay to visit and he wasn’t h...

My uncle stayed here for three weeks the first week he was doing great. Then the second week I was told I wasn’t able to visit because a staff member was exposed to Covid and to be on the safe side no guest were able to visit. I came back the third week after it was okay to visit and he wasn’t him self at all. He couldn’t even feed himself. I gave a nurse a list of medications for him to take and instead for one week he didn’t get any of his medications. They lost the paper and didn’t notify me. He couldn’t even feed himself he was so weak. When I arrived I didn’t like the state he was in so I had to MAKE THEM transfer him to the hospital. Especially after his roommate told me he hadn’t really eaten for 1 week. I believed him because when I visited his food was on the floor and drink spilled everywhere. You would think they would CALL ME OR SEND HIM TO THE HOSPITAL. AND THEY DIDN’T. He later on died in the hospital. And I truly believe it was THIS facility’s FAULT. THEY TOLD ME 1 week later that he wasn’t eating nor not taking any medications. I will definitely be suing this facility.