Crimson Heights Health & Wellness is a nursing home located in Humble, Texas, providing skilled nursing services and a range of long-term care options for older adults. The facility offers comprehensive medical support including routine health monitoring, medication management, and care for chronic conditions such as diabetes. Residents have access to memory care services within a secured community designed to address the needs of individuals living with Alzheimer’s disease and related cognitive impairments. The center provides incontinence care, ambulatory care, and regular access to an optometrist for eye health. Both English and Spanish are spoken among the staff to facilitate communication.
Amenities at Crimson Heights include indoor and outdoor walking paths, a barber/beauty salon, organized fitness programs, and specialized wellness activities such as yoga and chair yoga. Social clubs and resident communities are available to encourage socialization and engagement. The environment is designed with security in mind for residents who require memory care. Fitness classes and group activities aim to promote physical and mental well-being.
Transportation services at Crimson Heights Health & Wellness include complimentary transportation for medical appointments, as well as transportation at cost for non-medical purposes such as shopping or recreational outings. This allows residents to attend necessary medical visits and participate in community activities outside the facility as needed.
According to resident and family feedback, Crimson Heights is noted for its well-maintained building and landscaped grounds, but numerous concerns have been raised about the quality of care and staff responsiveness. Common issues reported include significant wait times for call lights, frequent unanswered or disconnected telephone calls, and a lack of follow-through on resident requests or emergencies. Communication between families and the facility is often described as inadequate, with reports of being placed on hold or staff failing to respond. Medication management has been identified as a particular area of concern, with instances of missed or incorrect doses and insufficient monitoring. Staffing levels have also drawn criticism, with perceptions of understaffing and a lack of compassion among some nursing and aide staff. Complaints about the quality and delivery of food are also recurrent. While some individual staff members receive praise for their dedication and exceptional care, the majority of feedback cites issues with the attentiveness of caregivers, the effectiveness of therapy services, and basic resident support.
Costs at this community start at $2,184 and range up to $6,920. The average price in the community is $4,552, which is less than the average price in the area of $4,676. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
