Courtyard At Seasons

Thank you for your response below - but may I get your name and phone number? I mentioned the Assisted Living Director did not return my voice message. The Assisted Living nurses have put in maintenance requests for your laundry machines - which do not work on each floor. My family member has been d...

Thank you for your response below - but may I get your name and phone number? I mentioned the Assisted Living Director did not return my voice message. The Assisted Living nurses have put in maintenance requests for your laundry machines - which do not work on each floor. My family member has been delivered the wrong breakfast every morning. We have contacted dietary to complain, but not resolved. She has a picture of a very dirty knife delivered with her breakfast. The breakfast and dinner are cold when delivered. I sat with my loved one at dinner 1 time, and 30 minutes later the wrong meal was delivered. The facility requires 1 month notice to be transported to a doctor''s appointment. I recently helped moved a family member into Assisted Living. We have been disappointed. I called the nurse''s station daily (2 times a day) - can''t reach anyone. I left a voice message for Director of Assisted Living and never heard back. There is a single washer and dryer per floor. The dryers are broken on both floors. The nurses say it has been broken for a long time.

Poor response time after buzzing staff. One time had to call the inbound number to get their attention through receptionist. Med schedule irratic. One time call button was 6 feet away from me and I had to ask roommate to push his to caĺ staff. Promises left unanswered to replace bandages. It seems ...

Poor response time after buzzing staff. One time had to call the inbound number to get their attention through receptionist. Med schedule irratic. One time call button was 6 feet away from me and I had to ask roommate to push his to caĺ staff. Promises left unanswered to replace bandages. It seems new staff daily who are not sure of their boundaries. Food is very good and diverse. Desserts are excellent. I am here now and giving my true insights of what is going on in real time. I''m in for rehab and not a permanent resident.. hope that side is better for the monthly fees paid.

We moved my MIL into Seasons recently. Molly was unbelievably helpful. This was the first time we were looking for this type of place & were not sure which facility would be best. She made it easy for us to decide. The food didn’t hurt… it’s really good.

I want to share my recent experience visiting The Seasons Retirement and Assisted Living Community in Cincinnati, Ohio. We were greeted by Molly Glosser, the sales counselor who spoke with us and showed us around. The Seasons is a beautiful facility and has so much to offer. Molly talked with us a ...

I want to share my recent experience visiting The Seasons Retirement and Assisted Living Community in Cincinnati, Ohio. We were greeted by Molly Glosser, the sales counselor who spoke with us and showed us around. The Seasons is a beautiful facility and has so much to offer. Molly talked with us a good while and answered a number of questions regarding our special needs and circumstances. We were warmly received and made to feel very welcome and right at home. We were not rushed whatsoever. Molly showed us several units that might be suitable. She actually spoke to my family member and included him in the conversation. . . he loved it all! The ambiance is there, bright and cheerful. Residents you pass by are smiling and it sees enjoying themselves no matter what they''re doing. The dining room was well appointed and beautiful **looks like a first class restaurant**! I would have loved to stay and eat dinner myself! The monthly activities calendar is full for each day and something for everyone to partake in. I cannot emphasize enough how much we liked it there, especially the potential new resident who viewed it with glee! Molly has gone out of her way since our visit to continue to answer our questions and is being flexible with our particular situation. I made the comment "I could live here" and I mean it. Molly said she hears that a lot from visitors showing their parents the facility. Who knows, this just might be my retirement residence down the road!