Complete Care at Bey Lea is a skilled nursing facility located in Toms River, New Jersey. Certified by both Medicare and Medicaid since July 1988, the facility is part of the Complete Care Management network and provides services for up to 93 residents. The primary care focus at Complete Care at Bey Lea is on nursing home services, with additional support for assisted living needs. The facility specializes in rehabilitation, long-term care, and memory care, with programs tailored for residents living with Alzheimer's and other forms of dementia. Care is delivered by a team of registered nurses and support staff, who provide 24-hour nursing oversight, medication management, wound care, diabetes management, incontinence care, and ambulatory support. The community offers therapy services including physical, occupational, and speech therapy, as well as hospice care for those requiring end-of-life support. Dialysis, optometry, podiatry, and massage therapy services are available on-site, and wellness programs are designed to address the fitness and health needs of residents. A fitness room and dedicated fitness programs are also part of the amenities. Residents can receive assistance with activities of daily living, including full support for bathing, eating, dressing, and toileting.

The campus features secured indoor and outdoor walking paths to accommodate residents with varying mobility and supervision needs. Social supports include clubs, community activities, a barber and beauty salon, and both resident and family counseling services. The facility offers memory care in a secured environment to promote safety for individuals with cognitive impairments. Communication and care are delivered in both English and Spanish to support a diverse resident population. Transportation services at Complete Care at Bey Lea are offered at cost and can be used for medical appointments as well as non-medical purposes, such as outings or errands, depending on resident needs and scheduling.

In feedback from residents and families, reviews are sharply divided. Many positive experiences emphasize the helpfulness and dedication of staff, noting professionalism, kindness, and attention to dignity and cleanliness. Physical therapy and rehabilitation are regularly highlighted as strengths. Conversely, negative reports point to issues with understaffing, inconsistent response times, occasional medication errors, and lapses in communication or attention to resident hygiene. Families have described both positive and distressing outcomes, with satisfaction often varying according to staff assignment and particular resident needs. Given the mixed nature of reviews, prospective residents and their families are encouraged to visit the facility and evaluate whether its services align with their individual expectations and requirements.

Costs at this community start at $2,495 and range up to $13,581. The average price in the community is $8,038, which is less than the average price in the area of $8,342. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.