Ciel of Collierville, located in Collierville, Tennessee, is a residential care community offering both assisted living and memory care services. The facility is designed to serve adults needing varying levels of support, including those experiencing memory loss associated with dementia or Alzheimer’s disease. Residents benefit from a secure environment with features specifically intended to promote safety and orientation for those with cognitive impairments. The facility incorporates amenities such as indoor and outdoor walking paths, a barber and beauty salon, communal clubs, English-language programming, and a variety of fitness and wellness activities. A therapy room is available for rehabilitation or restorative sessions, and podiatry services are offered as part of the medical care.

Ciel of Collierville provides comprehensive support for conditions such as diabetes, with staff assisting in medication management and care routines as directed by health professionals. Memory care residents receive supervision and engagement through programming tailored to address cognitive decline, and the building is secured to prevent wandering. Incontinence care and assistance with ambulatory challenges are available, with aid provided for those who need help moving about the premises. The community is also able to support residents managing psychiatric issues. All assistance with bathing, eating, dressing, and toileting can be provided on a full-support basis. The facility has both indoor and outdoor spaces designed for safe mobility and activity.

Medication management at Ciel of Collierville includes dispensing, monitoring compliance, and responding to medication-related needs. Regular wellness checks and chronic disease support, including for diabetes and other ongoing medical issues, are part of the care structure, and collaboration with external medical professionals is facilitated as necessary.

Transportation services at Ciel of Collierville include complimentary options for both medical appointments and non-medical outings. This transportation is provided to help residents access community events, attend healthcare visits, or fulfill personal errands in the Collierville area.

According to resident and family reviews, experiences at Ciel of Collierville have been mixed. Some families have raised concerns about unprofessional behavior from staff and management, issues of unsanitary resident rooms, and challenges related to medication monitoring, including delays or missed doses and inconsistent wellness checks. Communication about care needs and follow-up has also been described as inconsistent, which may be linked to staffing shortages or turnover. While some review feedback praises certain attentive nurses, a clean and welcoming physical environment, and improvement in some areas following family involvement, ongoing concerns remain related to consistent care delivery, response times, individualized attention, and oversight by management. Some families note visible improvements after addressing issues, but lapses in communication and managerial attentiveness continue to present challenges at the facility.

Costs at this community start at $2,940 and range up to $6,692. The average price in the community is $4,816, which is less than the average price in the area of $4,921. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.