Chestnut Grove is a care facility located in Richmond, Virginia, that specializes in memory care services for individuals with Alzheimer’s disease and other forms of dementia. In addition to its primary focus on memory care, Chestnut Grove also offers assisted living services designed to support residents who need help with daily activities and personal care. The community is equipped to provide a secure and structured environment tailored to the needs of individuals requiring memory support and a higher level of supervision.
The care and medical support at Chestnut Grove encompasses a variety of specialized services. The facility has a locked, secured community to promote residents’ safety, particularly for those at risk of wandering. Licensed staff oversee medication management and administration, working to align with individual care plans. Residents with diabetes receive specialized care, including monitoring and management of blood sugar levels as needed. Incontinence care is available, along with assistance in both ambulatory and non-ambulatory care, such as transferring and mobility support. Ancillary services provided on-site include access to a barber and beauty salon, as well as regular podiatry visits for foot health. Additionally, Chestnut Grove is equipped to support residents who have psychiatric disorders, provided their needs can be safely managed within the facility’s setting. Staffing is maintained to address the individual needs of residents, and qualified personnel assist with activities of daily living such as bathing, eating, dressing, and toileting, with full assistance provided as required.
Transportation services at Chestnut Grove are offered at cost for both medical and non-medical purposes. This includes providing residents with rides to and from medical appointments, as well as transportation for errands, shopping, or other personal outings as requested. The availability of transportation enhances residents’ ability to remain engaged with the local community and attend necessary appointments, supporting continuity of care and personal independence.
Resident and family reviews of Chestnut Grove reflect a broad spectrum of experiences regarding the quality of care and staff. Many reviews note a friendly atmosphere, individualized attention, and engaging activities, with staff who form close relationships with residents due to the smaller setting. Cleanliness and overall resident satisfaction are frequently cited as positive aspects, with some families observing notable improvements in their loved ones’ well-being after moving into the facility. Several employee reviews echo these sentiments, describing the workplace as supportive and welcoming.
Conversely, other residents and families have expressed concerns about slow response times to calls for assistance, inconsistent housekeeping, and unreliable medication management. Issues such as delays in snack delivery and high staff turnover, including at the management level, are mentioned as ongoing challenges that can affect the consistency and reliability of care. Communication with management has been a particular point of frustration for some families, especially when dealing with medication errors and follow-up on resident concerns. Satisfaction at Chestnut Grove appears to be closely tied to consistency in staffing and effective communication with leadership.
Costs at this community start at $6,484 and range up to $6,484. The average price in the community is $6,484, which is more than the average price in the area of $4,713. The cost of independent living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
