Chesterwood Village, Ashley Place is located in West Chester, Ohio, and is part of the larger Chesterwood Village retirement community. Ashley Place focuses on assisted living support for seniors who require help with activities of daily living, while also promoting residents’ independence as much as possible. The greater Chesterwood Village campus provides a full spectrum of senior care, including independent living, skilled nursing, memory care, and rehabilitation services. This spectrum of care enables residents to transition between care levels as their needs change. Certified by Medicare and Medicaid and in operation as a Medicare participant since June 28, 1996, Chesterwood Village is able to serve a wide range of financial and medical needs.
The care services at Ashley Place and the broader Chesterwood Village community include access to nursing staff, memory care programs, and assistance with bathing, dressing, eating, and toileting with full staff support. Medical care and therapies, such as medication management and coordination, diabetes care, incontinence care, ambulatory care, hospice services, and podiatry, are offered onsite. Additional clinical services provided include dental care, audiology, optometry, and the use of a dedicated therapy room. The community is designed with secured areas and environments specifically accommodating residents with memory loss, emphasizing safety and structured support. Resident and family counseling services are available, as well as regular opportunities for social connection through various clubs and community activities.
Ashley Place offers a selection of amenities, including a barber and beauty salon, communal spaces for activities and gatherings, and the provision of English-language support for residents. Housekeeping and maintenance are provided as part of the assisted living experience. The current occupancy is around seventy residents, fostering a smaller community feel while maintaining access to a range of services. Both resident and family councils are supported, allowing for ongoing input and communication between residents, families, and facility management.
For transportation, Chesterwood Village supplies both complimentary and transportation-at-cost options. Courtesy transportation is available for medical appointments to ensure residents can attend offsite healthcare visits as needed. Non-medical transportation can be arranged as well, accommodating social outings and errands. These services help residents maintain connections outside the community and access necessary medical providers.
Resident and family reviews of Chesterwood Village, Ashley Place, are highly polarized. Reports range from strong dissatisfaction over chronic understaffing, inconsistent response to care needs, hygiene and safety concerns, and lapses in medical oversight to positive feedback about attentive staff, cleanliness, engaging activities, and a pleasant environment. Some residents and families have highlighted issues such as delayed care, unresponsiveness to emergencies or call buttons, and concerns about pest control and nutrition, particularly regarding conditions like diabetes. Others commend the therapy teams, the community’s social atmosphere, and staff members who demonstrate compassion and reliability. Food service speed and quality are noted as mixed by both satisfied and dissatisfied reviewers. The variability in care and operations over time points to inconsistency in management or staffing, with some residents experiencing high-quality support and others noting significant shortcomings.
Costs at this community start at $3,900 and range up to $5,514. The average price in the community is $5,319, which is less than the average price in the area of $5,514. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
