Charter Senior Living of Hazel Crest is a senior care facility located in Hazel Crest, Illinois, primarily offering memory care services with additional assisted living support. The community is designed to support individuals living with Alzheimer’s disease or other forms of dementia, providing a secure environment specifically tailored to the needs of those experiencing memory loss. Assisted living services are available alongside memory care, offering a continuum of support for residents as their needs change.
The facility provides a range of care and medical support options with a focus on serving memory care residents. Care includes full assistance with activities of daily living such as bathing, eating, dressing, and toileting. Charter Senior Living of Hazel Crest offers incontinence care and ambulatory care services, ensuring residents receive help whether they are mobile or require more intensive physical assistance. The environment is secured to prevent wandering and designed to accommodate the unique challenges associated with memory impairment. Medication management services are available, with staff coordinating and administering prescriptions as needed. Additional health services include diabetes care and regular access to podiatry for ongoing foot care. The community features a barber and beauty salon to support personal grooming and well-being. English is the primary language of care and communication within the facility.
Transportation services are provided through complimentary transportation offered by the community. This service is available to support both medical appointments and non-medical outings, ensuring residents have access to healthcare providers, shopping, and other external activities as needed for their overall well-being and quality of life.
Resident and family feedback highlights several positive aspects of Charter Senior Living of Hazel Crest. Reviews frequently mention the cleanliness and welcoming atmosphere of the facility. Staff are generally described as friendly, attentive, and accommodating, with multiple accounts of employees providing individualized, caring support. Families appreciate the abundance of engagement opportunities and the safe, supportive environment. However, some concerns have been raised regarding staff qualifications, turnover, and the occasional absence of skilled nursing presence. Communication and consistency are identified as areas that may need improvement, with isolated reports of inadequate follow-up or neglect. Activity programming, while generally well-received, is sometimes noted to be insufficiently tailored for residents with advanced memory care needs. Affordability is also cited as a concern for some families. Overall, feedback indicates a generally positive experience, with recognition of the quality of daily care and staff interactions, alongside suggestions for enhancements in specialized support and transparency.
As of mid-2024, Charter Senior Living of Hazel Crest continues to offer updated enrichment activities and amenities aimed at enhancing residents’ daily experiences, with personalized care plans to address individual needs. No major ownership changes or new facility developments have been reported during this period.
Costs at this community start at $4,250 and range up to $7,950. The average price in the community is $6,100, which is more than the average price in the area of $5,431. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
