Carriage Crossing of Rivergate is an assisted living and memory care community located in Madison, Tennessee. The facility specializes in providing a supportive living environment for older adults who require varying degrees of assistance, including those living with Alzheimer’s disease and other forms of dementia. The community offers tailored care plans that address both the routine and specialized needs of residents, incorporating assistance with daily living activities and a wide range of wellness and social programming. Residents have access to chef-prepared meals, diverse amenities, and programs designed to foster engagement and overall well-being. As of June 2024, there have been no notable recent changes to the facility.

Care and medical support at Carriage Crossing of Rivergate include 24-hour resident care staff, licensed nurses, and coordination with healthcare providers to ensure appropriate management of each resident’s medical needs. The community offers comprehensive support services, such as assistance with bathing (full assistance), dressing (full assistance), toileting (some physical assistance), and eating (standby supervision), tailored to match each individual’s care plan. Incontinence care and ambulatory assistance are available to support residents’ dignity and mobility. The community also provides medication management, diabetes care, wound care, hospice support, and accommodates residents with psychiatric needs. Therapy services include on-site physical, occupational, and speech therapies, supported by a designated therapy room. Stroke care and memory care programming address the needs of residents with neurological or cognitive challenges. Housekeeping services such as laundry and dry cleaning are included, and regular wellness and fitness programs, including yoga, are provided to encourage physical activity.

Amenities are designed to promote comfort and engagement, with access to clubs and communities for social interaction, a barber/beauty salon for personal grooming, and a variety of activities that support an inclusive, home-like atmosphere. Spanish language support and on-site podiatry services are available to meet diverse resident needs. The facility accepts residents with psychiatric issues and works with families and outside providers to customize care approaches, helping maintain continuity amid medical or behavioral changes.

Transportation services at Carriage Crossing of Rivergate include both complimentary transportation and transportation at cost. These services are available for medical appointments as well as non-medical purposes, such as community outings, shopping, or social events. This allows residents to maintain connections outside the community and manage their healthcare needs effectively.

Resident and family reviews commonly mention that the staff at Carriage Crossing of Rivergate are attentive and foster a welcoming, home-like environment. Families frequently note staff efforts to personalize care and create opportunities for social engagement through activities and outings. Cleanliness and the comfort of the physical spaces are often highlighted, although some variability in room maintenance and meal satisfaction is reported. Positive feedback is given regarding resident safety, management’s responsiveness—particularly after leadership changes—and the overall range of on-site amenities. Concerns have been noted about staffing levels, occasional communication gaps during times of ownership change, and some inconsistencies in care or service follow-through. While meal quality receives a mixed response, with both praise and critique, most families report satisfaction with the attentiveness and professionalism of individual staff. The consensus among reviewers is generally positive, with recommendations for ongoing attention to care consistency and responsiveness to family concerns.

Costs at this community start at $2,600 and range up to $3,547. The average price in the community is $3,200, which is less than the average price in the area of $4,365. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.