Brookdale Westlake Hills is a senior living community located in Austin, Texas, offering a full spectrum of care options, including nursing home services, assisted living, independent living, and senior living. Certified by Medicare since 1990, the facility is designed to support residents with a wide range of needs, including those requiring continuing care and those managing psychiatric issues. Brookdale Westlake Hills serves approximately 62 residents and provides both English and Spanish language support. The facility enables residents to move between levels of care as their needs change, providing support for activities of daily living such as full assistance with bathing, dressing, and toileting, and support for eating as appropriate for self-care.

Medical support at Brookdale Westlake Hills includes access to licensed nurses, wound care, memory care, occupational and physical therapy, hospice services, and podiatry. There is an on-site pharmacy for medication management, though some reviews have noted delays in medication delivery and communication. Additional services include yoga classes, a beauty shop and barber/beauty salon, chapel facilities, clubs, and community groups. Residents have access to laundry and dry cleaning services, and the community offers structured resident and family counseling. Healthcare and support services are aligned with Medicare requirements, and the community reports having resources available to address psychiatric and memory care needs.

Brookdale Westlake Hills is described as a clean and well-maintained facility, with amenities such as scheduled activities, social clubs, dining options, and wellness programs. The community fosters an inclusive environment, with opportunities for engagement through recreational and social programs. Resident and family feedback reflects a range of experiences: rehabilitation and therapy services receive consistent praise for fostering patient recovery and engagement, and many residents appreciate the supportive and attentive care provided by the nursing staff. However, there are repeated concerns about understaffing, long wait times for assistance, communication lapses between staff and families, administrative challenges, and inconsistencies in food quality and routine care tasks. The overall experience at Brookdale Westlake Hills depends largely on staff levels and effective leadership, with satisfaction highest when the facility is well-staffed and communication is robust.

Costs at this community start at $2,670 and range up to $7,011. The average price in the community is $4,840, which is less than the average price in the area of $4,991. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.