Brookdale Nine Mile is a senior living facility located in Spokane, Washington, specializing primarily in memory care services. This community is designed to support residents living with Alzheimer’s disease and other forms of dementia. The facility operates as a memory care-only environment, with all aspects of its residential layout and daily programming tailored to accommodate memory loss and the unique needs related to cognitive impairment.

The care and medical support at Brookdale Nine Mile centers on providing comprehensive memory care in a secured setting. The community features both indoor and outdoor walking paths, enabling residents to move safely within secure boundaries. Caregivers are trained to assist residents with daily living needs, offering full assistance with bathing, dressing, eating, and toileting. Incontinence care is available as part of individualized care plans, and regular diabetes monitoring and support are offered, including medication management services. Brookdale Nine Mile employs staff who can communicate in both English and Spanish, and also facilitates dental and podiatry services. The environment prioritizes resident safety and supports individuals who are ambulatory, with features specifically designed for those experiencing memory loss.

Additional amenities at Brookdale Nine Mile include a secured community layout, on-site barber and beauty salon, as well as organized clubs and group activities—designed to promote socialization and engagement for residents with memory care needs. Specialized memory care programming is in place to help residents maintain abilities and participate in activities tailored to their interests and cognitive levels.

Transportation services are available to residents for both medical and non-medical purposes, provided at cost. This service helps residents attend medical appointments, run personal errands, and participate in off-site activities, supporting community engagement and access to necessary healthcare resources.

Feedback from residents and families of Brookdale Nine Mile indicates varied experiences regarding care quality and staff interactions. Many families report satisfaction with the memory care focus and the ability of staff to manage dementia-related behaviors, praising the attentive and knowledgeable caregiving team. Cleanliness of the facility, activity offerings, and dining services are positively reviewed by some. Strong bonds between residents and frontline staff are frequently mentioned, with some families observing improvements in resident wellbeing after moving in.

However, recurring concerns include perceived understaffing, inconsistent communication with management, and unmet basic care needs, such as delayed response to medical issues, hygiene, and laundry. Some families report concerns with safety protocols and activity engagement, as well as dissatisfaction with follow-through on individualized care plans. Critical feedback also addresses clarity in pricing, unexpected add-on costs, and issues with complaint resolution and lost belongings. Some families have noticed improvements in care and highlight the efforts of dedicated caregivers, while others express hesitation due to ongoing management and service challenges.

Brookdale Nine Mile provides memory care in a purpose-built environment, offering essential healthcare, assistance with daily activities, and a range of supportive amenities while responding to resident needs and family feedback.

Costs at this community start at $5,900 and range up to $5,985. The average price in the community is $5,942, which is more than the average price in the area of $5,221. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.