Brookdale Mentor is a senior living community located in Mentor, Ohio, offering assisted living and memory care services. The facility supports adults who require help with daily living activities and provides specialized care for individuals living with memory loss. Brookdale Mentor is designed to accommodate residents with varying needs and includes environments tailored specifically for memory care, such as secure, enclosed courtyards and interior walking paths to promote safety and independence for those with dementia or Alzheimer’s disease.
Care services at Brookdale Mentor include 12-16 hour nursing coverage, providing consistent access to nurses throughout the day and evening. The health team supports personal care assistance with bathing, eating, dressing, and toileting, all of which can be provided with full assistance as needed. Medication support and management are available, including administration, reminders, and coordination with prescribing physicians. Residents have access to wound care, diabetes management, incontinence support, and ambulatory care. Physical therapy is available onsite, and optometrist visits are part of routine medical support. Psychiatry services contribute to the mental wellness program, addressing behavioral health and cognitive needs. Hospice care is also offered for residents requiring end-of-life support. The community’s person-centered care model means services are adapted to the preferences and medical requirements of each resident.
Amenities at Brookdale Mentor include a fitness center, barber and beauty salon, and concierge service. Residents can take part in a range of organized clubs, social communities, and fitness programs. Social and recreational programming, as well as mental wellness initiatives, are integrated into daily routines. The facility accommodates residents who speak German, and common areas are designed for safety and comfort. Dining is offered in a restaurant-style setting, and memory care spaces are purpose-built for individuals living with cognitive impairment.
Transportation services at Brookdale Mentor cover both medical and non-medical needs, facilitating access to healthcare appointments, social outings, and errands. The community offers complimentary transportation, as well as transportation arrangements at a cost for destinations beyond standard services. These transportation options enable residents to maintain routines and attend engagements both inside and outside the facility.
Feedback from residents and their families indicates a mix of experiences at Brookdale Mentor. Positive remarks frequently mention the community’s cleanliness, welcoming atmosphere, and the friendliness of staff and management. Many families appreciate the range of engaging activities, therapy services, frequent communication from nurses, and the sense of community. However, a number of reviews raise concerns about understaffing, high turnover, and delayed response times to resident needs. Some families have cited issues with cleanliness, accountability for residents’ belongings and medications, personal hygiene practices, and food quality. Administrative concerns include challenges with communication regarding contracts and costs, as well as a perception that management practices may focus more on financial considerations than resident care. These reviews highlight that while some residents and families experience attentive care and engagement, there remain ongoing challenges with staffing, consistency, and overall service delivery. There have been no major public updates or changes regarding Brookdale Mentor as of 2024.
Costs at this community start at $3,075 and range up to $6,905. The average price in the community is $4,350, which is less than the average price in the area of $5,100. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
