Brookdale Hagerstown is a senior living community located in Hagerstown, Maryland, that provides assisted living and memory care services. The facility is designed to support older adults who require assistance with daily living tasks, as well as individuals living with Alzheimer's disease or other forms of dementia. Residents have access to staff 24/7 for care and supervision, with individualized care plans tailored to meet personal and medical needs. The community offers full assistance with bathing, eating, dressing, and toileting.
Medical and personal care services at Brookdale Hagerstown include incontinence care, ambulatory care, and medication management. Residents can also receive podiatry services and benefit from specialized memory care programming within a secured community environment. The staff is trained to provide dedicated support and monitoring, especially for those with cognitive impairments, and there are designated therapy rooms for various therapeutic activities. Scheduled fitness programs, including yoga and chair yoga, are available to help maintain mobility and overall well-being. Diabetes care is provided, with staff managing medication administration and monitoring as directed by healthcare providers.
Residents have access to a range of amenities, such as a barber/beauty salon, club rooms, and community spaces designed to encourage socialization and participation in clubs and group activities. The facility offers restaurant-style dining with multiple meal choices, although some residents have expressed concerns about the taste of certain menu options. Additional amenities include a library, landscaped outdoor areas, and robust activity programming, which are designed to promote engagement and foster a sense of community among residents.
Transportation services are available at cost, supporting both medical appointments and non-medical outings. This enables residents to attend doctor’s appointments, visit local shops, or participate in community events outside the facility, enhancing their access to external services and maintaining connections with the wider community.
Resident and family reviews indicate that Brookdale Hagerstown is generally regarded as a clean and attractive facility. Staff members receive positive feedback for their friendliness, accommodations, and attention to residents’ needs, especially those transitioning into memory care. Activity programming and communication with families about resident well-being are frequently cited as strengths. However, some reviews note concerns with institutional food quality, communication lapses—especially regarding medication management—and occasional issues related to billing or service charges. A minority of reviewers mention periods of understaffing, cleanliness issues, and dissatisfaction with management responsiveness, sometimes corroborated by state-issued deficiency reports. While most feedback reflects satisfaction with the quality and consistency of care, these concerns highlight the importance of ongoing communication and staff stability at the community.
Costs at this community start at $3,150 and range up to $4,700. The average price in the community is $4,315, which is less than the average price in the area of $5,564. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
