Bridges by EPOCH at Andover, located in Andover, Massachusetts, is a senior living community dedicated to individuals experiencing Alzheimer’s disease and other forms of dementia. Specializing exclusively in memory care, this facility provides residents with a living environment tailored to the unique needs of those with memory loss. The community incorporates features such as secure entryways, dementia-friendly layouts, and both indoor and outdoor walking paths designed for safety and accessibility. Memory care services are central to the community’s mission, with staff available 24 hours a day to deliver support and supervision. The facility also includes assisted living services to help residents manage daily activities, offering full assistance with bathing, dressing, eating, and toileting.
Care and medical support at Bridges by EPOCH at Andover include individualized care plans that address a broad array of resident needs. The staff assists with medication management, incontinence care, diabetic support, ambulatory and non-ambulatory care, and podiatry services. The community operates as a secured community to ensure resident safety while still facilitating freedom of movement, supported by secure outdoor and indoor walking paths. The community’s design specifically accommodates memory loss, minimizing confusion and encouraging engagement in daily routines. Ancillary services such as massage therapy, barber/beauty salon services, and on-site fitness programs—including yoga, chair yoga, and a dedicated fitness center—are available to enhance residents’ physical well-being. Brain fitness and Dakim programs are part of the regular offerings to support cognitive stimulation. Staff members and ancillary providers can communicate in English, Spanish, and French, broadening accessibility for residents. Social clubs and community groups are encouraged to foster engagement and a sense of belonging.
For transportation needs, Bridges by EPOCH at Andover offers both complimentary and at-cost options. These services are available for both medical appointments—ensuring residents can attend off-site healthcare visits—and non-medical transportation for outings and community events. This facilitates participation in special activities, shopping trips, or visits to local attractions, contributing to resident quality of life.
Resident and family reviews describe the facility as providing consistently attentive and engaged care, with particular strengths in staff dedication and the maintenance of a clean, attractive environment. Many families highlight the welcoming atmosphere, well-designed space, and variety of activities available. However, mixed feedback exists regarding food quality, with some families noting concerns after staff changes and a need for more nutrition-focused or alternative meal options. Communication with the facility emerges as an area for improvement, with occasional delays in updates and variable engagement from certain caregivers, especially for residents with more pronounced cognitive impairments. Despite these points, the overall consensus indicates a strong standard of care, with many families expressing confidence in the safety and well-being of their loved ones. Recommendations are made for increased staffing and enhanced communication between care teams to further improve the resident experience.
Costs at this community start at $11,285 and range up to $13,000. The average price in the community is $12,142, which is more than the average price in the area of $7,603. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
